Resident Accounts & Operations Coordinator (Bookkeeper) (30024)

Cirrus Asset Management · United States

Company Description At Cirrus Asset Management, we are dedicated to providing exceptional property management services to property owners and residents alike. With our expertise and passion for real estate, we strive to create a seamless and rewarding experience for all parties involved. Our company culture is defined by its unwavering commitment to integrity, empowerment, respect, teamwork, innovation, and exceptional customer service. These values shape our everyday actions and guide us in achieving our mission and serving our clients effectively. What's in it for you?

• Paid Holiday, Sick, and Vacation Time
• Health Insurance
• Life Insurance
• Dental Insurance
• Vision Insurance
• 401k Plan
• Healthcare Spending or Reimbursement Accounts

• Process and post resident rent payments accurately.
• Manage rent collections and communicate with residents regarding outstanding balances.
• Monitor and respond to resident inquiries through EliseAI.
• Prepare and manage eviction filings while ensuring compliance with company policies and applicable laws.
• Assist residents with identifying and applying for available rent assistance programs.
• Complete pre-close accounting tasks and assist with month-end closing procedures.
• Conduct move-out inspections and prepare Security Deposit Accounting (SODA) statements and deposit settlements.
• Provide support with leasing activities, resident files, and general office administration as needed.
• Maintain accurate records and ensure all documentation is completed in a timely manner.
• Deliver exceptional customer service while maintaining professionalism and confidentiality.

• Previous experience in property management, leasing, bookkeeping, or administrative support REQUIRED.
• Minimum 2 years of experience on a property of more than 400 units REQUIRED.
• Experience with rent collections, managing resident accounts, or accounting functions is REQUIRED.
• Ability to prepare eviction filings and ensure compliance with company policies and applicable laws.
• Experience completing pre-close accounting tasks, completing month-end close, and maintaining accurate financial records.
• Strong ability to accurately process payments, prepare Security Deposit Accounting (SODA) statements, and maintain complete documentation.
• Strong organizational and time management skills with excellent attention to detail.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office and property management software is preferred.
• Ability to work collaboratively with residents, and team members.