Senior Customer Success Manager for Utilities & AI ROI

Buzz Solutions, inc. · Tampa, United States

Buzz Solutions, inc. is seeking an experienced Customer Success Manager to own post-sale relationships with utility customers, drive adoption of our AI-based inspection platform, and ensure long-term value for partners.

You will act as the bridge between customers and engineering, product, and sales teams, maintaining trust and delivering measurable ROI. In this role, you will drive renewals, surface expansion opportunities, and advocate for customer needs to influence roadmaps.