Senior Manager- Social Media (Communications agency)

An Integrated Communications agency is hiring for the profile of Senior Manager Client Servicing - Social Media and Content Marketing. Location: Delhi Experience: 6-9 years Core Skills Immaculate spoken and written communication High curiosity and sharp strategic thinking Strong project management skills ; proactive and highly organised Ability to perform under pressure and deliver against tight deadlines Quick absorption of information and ability to translate it into clear, detailed briefs Innovative and solution-oriented mindset Credible, confident, and articulate - comfortable managing diverse stakeholder personalities Key Responsibilities : Client Leadership Own end-to-end client relationships and ensure seamless day-to-day communication Act as the brand and subject-matter expert for accounts under your purview Lead short- and long-term brand strategy, insights, and consulting-led solutions Translate c lient briefs accurately into actionable direction for internal teams Proactively identify opportunities, ideas, and solutions that drive business impact Schedule and lead regular reviews, reporting, and health-check meetings (internal & external) Flag, manage, and resolve escalations effectively Oversee financial processes and account hygiene for managed clients Team Leadership Motivate and guide teams to ensure high-quality, timely delivery Foster a culture of collaboration, curiosity, and ownership Drive processes and best practices that improve efficiency and outcomes Attract, mentor, and retain high-performing talent Facilitate regular brainstorms to keep creative and strategic thinking sharp