Strategic Sales Director, West

Cresta · Remote, United States

Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world’s leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day.

Our CEO, Ping Wu, founded and led Googles Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences.
Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. As a

Strategic Sales Director

at Cresta, you will drive revenue growth by leading our largest and most complex sales opportunities. Reporting directly to the RVP of Strategic Sales, youre a natural hunter—skilled at identifying and closing net-new business, curating pipeline, and building strategic, long-term relationships with executive decision-makers. You’ll have a direct impact on the company’s trajectory by

landing flagship accounts

and

expanding

our footprint within strategic customers.
This is a high-impact, high-visibility role for someone who thrives in a fast-paced startup environment and is passionate about using cutting-edge AI to solve real-world business challenges. Youll help shape our sales strategy, influence cross-functional priorities, and contribute to building a high-performing, customer-obsessed sales culture.
Build and maintain a high-quality pipeline of new strategic opportunities through proactive outreach and prospecting
Design and execute strategic account plans focused on unlocking new revenue streams and expanding customer value
Lead complex, multi-stakeholder sales cycles from initial outreach to close
Serve as a trusted advisor to senior executives at Fortune 500 companies, clearly articulating Cresta’s value proposition and business impact
Partner with Customer Success to identify expansion opportunities and drive sustainable growth within existing accounts
Collaborate cross-functionally with Product, Marketing, and Engineering to influence roadmap and drive customer success
Identify, target and gain access to appropriate leaders in prospect accounts, building and cultivating your network of decision makers
Develop and drive the overall long-term strategy for the account, aligned to customer business objectives
Consistently meet or exceed quota in a high-growth, performance-driven environment
7+ years of enterprise SaaS sales experience with a proven track record of hunting and closing net-new business
~ Experience leading complex sales cycles with C-level stakeholders at Fortune 500 companies
~ Strong ability to build executive-level relationships and influence strategic decision-making
~ Deep understanding of value-based selling and building business cases that tie to customer ROI
~ Willingness to travel up to 25% or more as needed

Comprehensive medical, dental, and vision coverage with plans to fit you and your family
Flexible PTO to take the time you need, when you need it
Paid parental leave for all new parents welcoming a new child
Retirement savings plan to help you plan for the future
Remote work setup budget to help you create a productive home office
In-office meal program and commuter benefits provided for onsite employees
In addition to base pay, total compensation includes equity and a comprehensive benefits package for you and your family.
This role is variable target compensation eligible. There is potential to exceed target earnings when goals are surpassed.
OTE Range:

$320,000 – $360,000 + Offers Equity
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