Veterinary Client Service Supervisor

Veterinary Client Service Supervisor VCA Laguna Niguel Animal Hospital is looking for a qualified, outgoing, organized, and experienced Veterinary Client Service Supervisor to extend unparalleled customer service to our clients and to support our medical and client service teams. This position is full-time (30-40 hours per week), and Saturdays may be required. The ideal candidate will possess leadership experience, organizational skills, and exceptional customer service skills and will be able to lead VCA initiatives and supervise a small team. Duties include: Opening/Closing Hospital Managing reports Managing incoming and outgoing calls Appointment Scheduling Triage Managing client communications Managing medical records Maintaining the facility Staff Scheduling (CSR Team) Training and Supervising CSRs Handling Wellness Plans Interfacing with Clients Conflict diffusion/resolution Assist Medical Team as needed If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!