Key account director- client servicing_10yrs exp_new delhi_onsite

Techmagnate - A Digital Marketing Agency · Delhi, India

About the Role

Techmagnate is looking for an experienced Key Account Director to lead client relationships,

drive strategic growth, and ensure the highest levels of delivery excellence. You will be the

trusted advisor for CXO-level stakeholders, responsible for client retention, upselling, and

delivering measurable ROI through digital solutions.

Key Responsibilities

● Client Relationship Management

○ Act as the primary point of contact for senior client stakeholders

(CXO/VP/Director-level).

○ Build long-term partnerships and position Techmagnate as a strategic

growth partner.

● Strategic Account Growth

○ Identify opportunities to expand business through cross-selling and upselling

of SEO, PPC, Paid Media, Content, Social Media, and Automation services.

○ Own account P& L and revenue targets for top enterprise accounts.

● Business & Delivery Oversight

○ Work with internal teams (SEO, PPC, Content, Design, Analytics) to ensure

world-class execution.

○ Oversee delivery KPIs, ensuring campaigns drive ROI and align with client

objectives.

● Leadership & Mentorship

○ Lead a team of Account Managers and Executives, fostering a culture of

client-first thinking.

○ Provide mentorship and guidance to build client servicing excellence.

● Insights & Advisory

○ Analyze industry trends, competitors, and performance data to present

actionable insights.

○ Consult clients on digital transformation and performance-driven marketing

strategies.

What We're Looking For

● 12–16 years of experience in digital marketing, advertising, or consulting firms,

handling enterprise-level accounts.

● Proven track record of managing multi-million INR accounts and achieving revenue

growth.

● Strong understanding of SEO, PPC, content marketing, and analytics.

● Excellent relationship management skills with the ability to engage CXO-level

decision-makers.

● Business acumen with ownership of P& L, revenue targets, and account expansion.

● Exceptional communication, negotiation, and presentation skills.

● Ability to manage and inspire a team towards excellence.