Real estate - customer care executive
JoyFirst India Pvt. Ltd. · Delhi, India
FULL TIMEpermanent
Job Description
We are looking for enthusiastic and energetic Diploma holders, Graduates, MBAs to join our real estate sales team as Customer Care Executives . This role is ideal for Females who wish to build a career in
sales and customer relationship management. The candidate will primarily handle customer
interactions through telecalling, lead generation, and client coordination while gaining
exposure to the real estate industry.
Key Responsibilities
∙ Lead Generation Through Various Modes: Make outbound calls to prospective
customers, explain project details, and generate qualified leads.
∙ Customer Relationship Management: Understand customer requirements and
maintain regular follow-ups to nurture leads.
∙ Appointment Scheduling: Coordinate and schedule meetings and site visits for
senior sales managers.
∙ Database Management: Maintain customer records, update CRM systems, and track
lead status.
∙ Marketing Support: Assist in promotional activities, campaigns, and events to
generate inquiries.
∙ Administrative Support: Prepare reports, maintain documentation, and support the
sales team in daily operations.
∙ Team Collaboration: Work closely with senior team members to achieve sales
targets and ensure excellent customer experience.
∙ Professional Development: Learn about the real estate market, sales processes, and
customer handling techniques.
Qualifications
∙ Bachelor's degree in Business Administration or related field.
∙ 0–1 year of experience in tele-calling, customer service, sales, or internships
(preferred).
sales and customer relationship management. The candidate will primarily handle customer
interactions through telecalling, lead generation, and client coordination while gaining
exposure to the real estate industry.
Key Responsibilities
∙ Lead Generation Through Various Modes: Make outbound calls to prospective
customers, explain project details, and generate qualified leads.
∙ Customer Relationship Management: Understand customer requirements and
maintain regular follow-ups to nurture leads.
∙ Appointment Scheduling: Coordinate and schedule meetings and site visits for
senior sales managers.
∙ Database Management: Maintain customer records, update CRM systems, and track
lead status.
∙ Marketing Support: Assist in promotional activities, campaigns, and events to
generate inquiries.
∙ Administrative Support: Prepare reports, maintain documentation, and support the
sales team in daily operations.
∙ Team Collaboration: Work closely with senior team members to achieve sales
targets and ensure excellent customer experience.
∙ Professional Development: Learn about the real estate market, sales processes, and
customer handling techniques.
Qualifications
∙ Bachelor's degree in Business Administration or related field.
∙ 0–1 year of experience in tele-calling, customer service, sales, or internships
(preferred).
Details
| Company | JoyFirst India Pvt. Ltd. |
| Location | Delhi, India |
| Type | FULL TIME |
| Niche | general |
| Experience | permanent |
