Vice President Operations

Yatrikart | Your Quick Stop · Madhya pradesh, India

Company Description Yatrikart | Your Quick Stop is building a nationwide network of compact convenience stores across India, focused on serving people on the move. Located at highways, petrol pumps, hospitals, and transit hubs, these stores make everyday essentials instantly accessible. Customers can quickly pick up snacks, beverages, travel necessities, and daily-use products and continue their journey with minimal delay. With a rapidly expanding footprint, Yatrikart is redefining out-of-home convenience retail. The company is driven by a mission to deliver “one quick stop, everything you need” wherever customers may be traveling.

Role Description The Vice President Operations is a full-time, on-site leadership role based in Indore, responsible for overseeing Yatrikart’s store network and operational performance. This role manages end-to-end operations including store opening and rollout plans, supply chain coordination, vendor relationships, and on-ground execution to ensure consistent service quality across locations. The Vice President Operations will lead operational teams, set performance standards, monitor KPIs, and ensure compliance with company policies and regulatory requirements. Day-to-day responsibilities include driving process improvement, optimizing costs, supporting P&L objectives, and collaborating with leadership on strategic initiatives and expansion plans. The role also focuses on enhancing customer experience, implementing operational best practices, and building a strong operations culture aligned with Yatrikart’s growth goals.

Qualifications

• Strong Operations Management and Project Management skills to oversee multi-location retail operations and expansion.
• Proven experience in P&L Management and financial acumen to support profitability, budgeting, and cost optimization.
• Capability in Strategic Planning to drive network growth, process improvements, and long-term operational initiatives.
• Customer Service orientation with a focus on consistent, high-quality in-store experience and service standards.
• Experience in multi-site retail, FMCG, or convenience store operations is highly desirable.
• Demonstrated leadership in building and managing large, diverse teams, with strong people development skills.
• Excellent analytical, problem-solving, and decision-making abilities; comfort with data-driven performance management.
• Bachelor’s degree in Business, Operations, Management, or a related field; an MBA or equivalent advanced qualification is an advantage.
• Ability to work on-site in Indore and travel regularly to store locations and partner sites as required.