Customer Service Representative/Dispatch (WEEKEND SHIFT)

Now Hiring – Customer Service Representatives (Weekend Shift)Location: Seville, Ohio (Medina Area) Weekend Shift: 9:00 AM – 9:00 PM Part-Time OpportunityJoin a growing, customer-first team!World Truck Towing & Recovery, Inc. is seeking dependable, professional individuals to join our Customer Service/Dispatch team for a dedicated weekend shift.This role is ideal for candidates looking for consistent weekend hours. Perfect for students, second-income households, or those seeking weekend-only work. No towing experience required — paid training provided!Key ResponsibilitiesDeliver calm, professional support in high-pressure situationsAnswer incoming calls and gather key information using guided questionsDispatch towing and roadside services efficiently and accuratelyProvide service updates and estimated arrival timesCoordinate with drivers and keep customers informedAssist with billing, scheduling, and administrative tasksDemonstrate strong information retention and attention to detailAbility to interpret direction and complete tasks with minimal supervisionWhat We're Looking ForHigh school diploma or equivalentCustomer service experience preferred (not required)Strong communication and multitasking skillsAbility to stay calm and professional under pressureBasic computer skills (dispatch software experience is a plus)Reliable, detail-oriented, and team-focusedAbout World TruckWith over 40 years of experience, World Truck Towing & Recovery provides 24/7 towing, transport, and recovery services across Ohio, including Seville, Medina, Columbus, Cleveland, Akron, and Grove City.We support major interstate corridors such as I-70, I-71, I-76, I-77, I-80, I-90, I-270, and more, delivering fast, professional service when customers need it most. Our reputation is built on safety, reliability, and customer service excellence."One Call Does It All."®Contact Information4970 Park Avenue West, Seville, Ohio 44273 Phone: 330-723-1116 | Toll-Free: 800-886-1116 www.A1WorldTruck.comPUCO# 145201-T | DOT# 1084022 | MC# 426878Apply today and take advantage of a consistent weekend schedule with a company you can grow with!