Iscala support consultant

Job Description

Key Responsibilities

Functional Responsibilities

Support and manage i Scala Finance modules including: General Ledger (GL) Accounts Payable (AP) Accounts Receivable (AR) Fixed Assets Cash & Bank Management Financial Reporting Gather and analyze business requirements from finance stakeholders. Configure and support finance-related workflows and business processes. Support month-end and year-end financial closing activities. Work on issue resolution, process improvements, and system enhancements.

Technical Responsibilities

Perform techno-functional analysis and troubleshooting. Support interfaces, integrations, and data validations. Work on: SQL queries Stored procedures Data extraction and reporting Batch jobs and reconciliation activities Coordinate with technical teams for customizations and enhancements. Support ERP data migration and validation activities.

Required Skills

Functional Skills

Strong understanding of finance and accounting processes ERP finance process expertise Financial reporting and reconciliation knowledge Understanding of procurement-to-pay and order-to-cash cycles

Technical Skills

i Scala ERP support and customization SQL and database knowledge Reporting tools and data analysis Integration support and troubleshooting ERP data migration and validation

Preferred Experience

Experience in managed services / AMS support environment Experience working with global customers Exposure to ERP integrations and automation initiatives Understanding of ITIL/support processes

Soft Skills

Strong communication and stakeholder management Analytical and problem-solving mindset Ability to work independently in global delivery environments Ownership and proactive support attitude

Roles & Expectations

Provide L2/L3 techno-functional support for i Scala Finance operations. Coordinate with business users for issue analysis and resolution. Participate in enhancement, automation, and optimization initiatives. Ensure timely resolution of incidents and service requests. Support ongoing system stabilization and operational excellence initiatives. Work in rotational shift on IST morning (6am to 3pm) and afternoon (3am to 12am).