Warranty Operations Lead

Sterling Lighting · Danville, United States

Sterling Lighting is seeking a Warranty Operations role in Danville, VA area. You will own the warranty process from intake to resolution, build scalable workflows, and ensure timely repairs, replacements, and customer communications. The role emphasizes product knowledge, accuracy, and proactive issue escalation.

Ideal candidates demonstrate ownership, technical aptitude, problem solving, and attention to detail to drive warranty performance and customer satisfaction.