QA, Compliance & Training Manager - B2B Call Center

Brickstech · Lahore, Lahore District; Punjab, Pakistan

IPS (Information Process Solutions) Pakistan is seeking a performance-driven QA, Compliance & Sales Training Manager to elevate quality, drive B2B sales effectiveness, and build a high-performance contact center culture. You will own call quality monitoring, sales compliance, agent training, and floor coaching across USA-based campaigns.

The role requires at least 2–3 years in managerial QA or training roles with 4–8+ years in BPO/call centre environments.