Regional Manager

The Regional Manager (RM) is responsible for overseeing the operational and financial performance of a portfolio of properties. This role requires a hands-on leader who can drive team performance, maintain client relationships, and ensure the successful execution of business strategies to align with company objectives.

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ResponsibilitieOversee the recruitment and interview process for all site-level positions within the portfolio, ensuring proper approvals and alignment with company hiring standardsConduct regular team meetings, 1-on-1 coaching sessions, and annual performance reviews to mentor, develop, and manage team members effectivelyCoordinates with the HR team on HR issues, to ensure compliance with HR policies and procedures, and provide conflict resolution as neededConduct onboarding, training, and mentoring of team members to ensure they have the necessary skills and knowledge to succeedPerform site visits weekly, engage with team members, and schedule and host regular client callsServe as the primary client liaison, handling unscheduled client communications during business hours and ensuring timely follow-up after client visits and callsDevelop and execute business plans for each community, proactively strategizing on a weekly, monthly, and quarterly basisApprove expense requests and manage expense reporting to align with budget expectationsCompile and analyze financial reporting, reviewing and approving purchase orders and invoices for accuracy and timely submission to clientsConduct physical inspections of properties, including tour paths, models, vacant units, and maintenance shops, and perform routine preventive maintenance inspectionsEnsure compliance with all company policies and procedures, particularly regarding procurement, financial practices, and vendor managementOversee resident and vendor-related communications, ensuring timely resolution of issuesMonitor property marketing efforts, including reviewing property websites and advertising
.Requirements Bachelor's xzbcwsv degree from a four-year college or university Experience may substitute for educationFour years in multifamily property management, with at least two years in a Community Manager role3rd party management experienceKnowledge of multifamily property management operations, respective markets, and industry trendsKnowledge of budgeting, financial reporting, and variance analysisSkilled in organization with the ability to prioritize tasks, manage time effectively, and handle multiple projects simultaneouslySkilled in Microsoft Office Suite and Property Management Software such as YardiSkilled in Revenue Management Software, including LRO, AIRM, and Yieldstar