Senior Commercial Officer

Key Responsibilities Monitor and manage the Accounts Receivable (AR) aging report. Follow up with corporate customers for timely collection of outstanding invoices through calls, emails, and meetings. Reconcile customer accounts and resolve invoice or payment discrepancies. Coordinate with Sales, Operations, and Finance teams to resolve billing-related issues. Maintain accurate records of collection activities and customer communications. Prepare daily, weekly, and monthly collection status reports. Negotiate payment plans with customers, where approved by management. Ensure adherence to credit terms and escalate overdue accounts as per company policy. Assist in reducing Days Sales Outstanding (DSO) and improving cash flow. Support legal or recovery proceedings for chronic defaulters, when required. Maintain strong professional relationships with clients while ensuring timely collections.