Territory Partner Manager (MI, IL, IN, OH)

Nextiva · Columbus, United States

Redefine the future of customer experiences. At Nextiva, we’re reimagining how businesses connect, bringing together customer experience and team collaboration on a single, conversation centric platform. Our culture is forward thinking, customer obsessed and built on the belief that meaningful connections drive better business outcomes. If you’re ready to collaborate with incredible people, make an impact, and help businesses everywhere deliver truly amazing experiences, this is where you belong.

Location:

Must reside in Michigan, Illinois, Indiana, or Ohio At Nextiva, were on a mission to help businesses create amazing customer experiences, turning everyday interactions into deeper, more meaningful relationships. Were looking for a dynamic Territory Partner Manager to join our team and power growth through strong, strategic partnerships.
In this role, youll be at the heart of Nextiva’s channel ecosystem, blending your passion for customer experience solutions, channel strategy, and enablement to help partners WIN WITH NEXTIVA. You’ll bring energy, insight, and creativity to build impactful partner relationships, driving pipeline and delivering on Nextivas promise to empower exceptional customer journeys.

Create and execute territory strategies that drive partner-led pipeline, revenue growth, and long-term success through segmentation, prioritization, and tailored go-to-market strategies.
Collaborate cross-functionally with Marketing, Sales Engineering, Training, and Product teams to fully enable partners to sell and deliver Nextiva solutions effectively.
Maintain close alignment with Channel Sales and field sales leadership, delivering consistent pipeline forecasting and exceeding territory revenue goals.
Conduct insightful partner business reviews, using data-driven insights to optimize partner performance, accelerate growth, and seize new opportunities.
Leverage advanced AI-driven insights to identify high-potential partners, whitespace opportunities, and risks, translating data into actionable strategies for engagement and growth.
Partner internally to continuously improve data quality and system usability (e.g., Salesforce), enabling enhanced AI-driven decision-making and partner success.
2+ years of channel sales experience

, ideally within the CCaaS/CX industry.
~ Travel Requirement:

50-75%
~ Track record of building and executing successful partner business and marketing strategies.
~ High-energy professional who is organized, analytical, and motivated by strategic growth opportunities.
~ Proficiency in using CRM systems, specifically Salesforce, to manage partner relationships, analyze pipeline health, and track sales performance.
~ Experience leveraging AI tools to analyze partner performance metrics (such as win rates, revenue trends, and pipeline opportunities) and translating these insights into actionable recommendations for strategic territory planning and partner prioritization.

Join Nextiva, where innovation meets Amazing Service®—and transform customer interactions into extraordinary business outcomes.

Data-driven,

forward-thinking

individuals who identify key drivers, anticipate risks, and deliver clear recommendations. Collaborative, competitive, and resilient team players who jump in to solve tough problems, learn from setbacks, and foster a culture of service, respect, and

care

for customers and teammates.
Total Rewards

Our Total Rewards offerings are designed to allow Nexties to take care of themselves and their families so they can be their best, in and out of the office.

We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. Depending on the position, compensation may include base salary and/or hourly wages, incentives, or bonuses.

The expected hiring range is $115,000 - $190,000 including annualized base salary and annualized target sales incentive. Some sales roles are paid hourly with overtime eligibility. Multiple health plan options to suit your needs, including medical, dental, vision, and telemedicine coverage
~

Insurance:

Life, disability, and supplemental indemnity plans
~⚖️

Flexible Time Off for salaried employees, PTO for hourly employees, Paid Sick Time, Paid Parental Bonding Leave, and holiday pay
~

Financial Security: 401(k) with company match, Health Savings Accounts with company contributions, Dependent Care FSA
~‍

Employee Assistance Program (EAP) and comprehensive wellness initiatives
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We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. LI-SP1 #LI-Remote
Founded in 2008, Nextiva has grown into a global leader trusted by over 100,000 businesses and 1M+ users worldwide. Headquartered in Scottsdale, Arizona, and with teams across the globe, were the future of customer experience and team collaboration through our AI-powered, conversation-centric platform.
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