Remote Service Desk Technician I-II

Dynamic Solutions Technology LLC · Workfromhome, United States

Dynamic Solutions Technology LLC is seeking a full-time Service Desk Technician (Level I / Level II) to support a Federal Government customer in Washington DC. This remote position involves providing technical support for various devices, managing user accounts, troubleshooting issues, and improving system utilization.

Applicants should have 2-4 years of help desk experience, a Bachelor's degree in Information Technology or a related field, and relevant certifications like CompTIA A+. The role emphasizes discretion, creativity, and technical training.