Customer Happiness Manager - SaaS Ops & Vendors

250 Circles Life Technology Philippines Inc · Islamabad, Pakistan

Circles.Life in Lahore is seeking a Customer Happiness Manager to oversee end-to-end customer service operations across in-house and partner teams. You will drive daily performance, CSAT, QA, SLAs, and ensure efficient delivery while collaborating with Product, Tech and Ops to improve customer journeys.

The role requires 2–4 years in Operations Management within a contact centre, strong WFM knowledge, analytical mindset, and superb communication.