Sr. Reporting Analyst

Design, develop, and maintain end-to-end Power BI dashboards and reports to support business decision-making Must have experience working on ITSM tools like SNOW, Remedy etc. Respond to ad hoc inquiries from internal and external stakeholders and help with extracting data to create reports in PPT, Excel and other related templates. Complete all internal and client-driven reporting/analytic requests Interpret data, analyze results using statistical techniques, and provide ongoing reports Suggest and make changes in existing processes and metrics measures to increase efficiency & effectiveness. Automate & simplify processes for reporting, measuring, and tracking metrics. Engage with stakeholders to increase data-driven decision-making. Gather and understand business requirements and translat