Head of Business Operations

Head of Business operations will focus on bringing operational efficiencies in the logistics transport management of the Direct/Indirect Operations of the company's business by cost effective Logistics operations planning, by identifying new Recyclers, Logistics service provider & Material Service provider. Strengthening existing Recycler network, Logistics network & Material service provider network relationships and by develop a robust logistics/business network to ensure smooth business operations across Pan India. Roles and Responsibilities - Responsible for all operations planning & delivery. - Ensuring to achieve required Gross Margin target. - Help achieve positive unit economics by defining KPIs and tracking progress against KPIs. - Ensure optimal levels of business costs for logistics and operations within agreed budgets. - Manage direct and indirect operations for the region. - Ensure business sourcing and processing costs/margins align with company expectations. - Provide input on Market intelligence within the industry. - Planning and brainstorming for market expansion & pitches. - Manage stakeholders (internal & external), anchor key accounts, and develop new business relationships. - Understand stakeholder business needs and collaborate with business teams to design operational action plans. - Ensuring vendor / partner due diligence is validated and is in-check, before finalizing long-term agreements. - Ensuring collections are completed within agreed payment cycle, so as to avoid unnecessary and prolonged overdues. - Detail-oriented with the ability to manage multiple tasks and priorities in a fast-paced environment. - Managing & grooming operations team. Key Requirements 18–25 years of experience in Logistics / Supply Chain / Reverse Logistics / Recycling / Waste Management/ Consumer durables/ FMCG Strong experience in Pan-India logistics & operations, Channel development or recycler/vendor network management, cost optimisation, margin management, business expansion, stakeholder management and team leadership . Preferred: Experience in reverse logistics and channel development