Accounting Software Support Specialist

Contour Software Pvt Ltd · Lahore, Pakistan

Contour Software Pvt Ltd in Lahore seeks a Client Experience Specialist to provide Tier 2 application support for accounting software. You will investigate issues, document defects, and collaborate with development to deliver timely resolutions.

You’ll manage multiple cases with strong communication, ensuring customers are updated on progress, timelines, and recommended steps, while aligning with US-based support hours.