Multimodal Freight Forwarding Executive (Import-Export)

Wisemonk · India

Position type : fully remote

Employee location: India

Contractual framework : local employment contract set up through an Employer of Record (EOR)

Weekly working hours : Monday to Friday, 9:00 AM–12:30 PM and 2:00 PM–5:30 PM (Paris time, CET/CEST) —

i.e. 35 hours per week

Working languages : French and English

JOB DESCRIPTION

– Contact customers and follow up with agents and customers on their orders

– Plan and organise deliveries

– Manage complete multimodal transport files — from booking to invoicing to sending the documents required

for the shipment of goods, across all modes (sea, air, road):

• Coordination with carriers and agents (sea, air, road)

• Liaison with the warehouse for the receipt of goods

• Preparation of multimodal transport documents (Air Waybill, Bill of Lading, CMR consignment note, etc.)

• Verification and transmission of customs documents

• Verification of the conformity of transport documents with ADR / IMDG / IATA regulations

• Follow-up of transit operations and management of transfers between modes

• Processing of transport-related claims

• Handling shipping cost billing differences on shipments

• Invoicing of files taking into account quotations provided by the commercial department

QUALIFICATIONS & PROFILE

You hold a degree in Transport / Logistics or International Business and/or have at least 2 years' experience in the field of international transport, ideally on multimodal operations.

– Proficient in messaging techniques and tools

– Comfortable with Microsoft Office applications (Word, Excel, Outlook)

– Excellent command of both French and English, written and spoken

– Knowledge of Incoterms® 2020 and customs procedures is an advantage

Key qualities : rigour, organisation and method, responsiveness, adaptability, strong interpersonal skills, diplomacy, ability to prioritise and autonomy — essential qualities in a remote working context