Account manage- presales

Leading Construction Company · Bangalore g.p.o., India

Exp: 1-3 Years of Exp inn Construction Companies.

Candidates from BPO/Call Centers can also apply.

Job Role:

Managing Calls & Prospect Generation: Conduct high volume outbound / inbound calls to clients and introduce our real estate properties and offerings. Engage in meaningful conversations, clarify information and understand client needs.

Prospect Generation & Information Sharing: Possess detailed knowledge of the company and provide accurate information about available properties, including features, amenities, pricing etc.

Follow-Up: Perform follow-up calls in a timely manner to nurture leads, warm-up existing old leads and provide additional information as needed.

Scheduling Site Visits: Convert the customers into prospect and schedule site visits for the properties. Demonstrate an aptitude for sales, be able to ask for the next site visit.

CRM Management: Maintain accurate and up-to-date records of calls, leads, interactions, and client details in the CRM system (Salesforce) as per the SOP.

Target-oriented: Strong ability to achieve/ overachieve weekly targets and earn higher incentives. Both quantitative & qualitative targets should be met.

Collaboration: Work closely with the sales, marketing, and site office teams to ensure seamless onboarding and client satisfaction for all site visits.

Customer Service: Be the face of the brand & establish a positive rapport. Deliver exceptional customer service by addressing client concerns, answering questions, and always maintain highest brand value of the company