Account Executive - Community

Moe's Art · India

Job Title: Account Executive - Community

Location: Mumbai

Experience: 0 to 1 year

Job Type: Full-time

About the Role:

We are looking for an enthusiastic and creative Account Executive - Community to build, nurture, and engage our online and offline community. You will be responsible for fostering brand loyalty, increasing engagement, and ensuring a positive experience for our audience across platforms.

Key Responsibilities:

• Engagement & Interaction: Actively respond to community comments, messages, and inquiries across social media, forums, and other platforms.
• Content Collaboration: Work with the content and marketing teams to create engaging posts, discussions, and campaigns.
• Community Growth: Develop strategies to increase audience engagement, retention, and follower growth.
• Brand Advocacy: Identify and engage with brand advocates, influencers, and loyal customers to amplify our reach.
• Monitoring & Feedback: Track community trends, gather insights, and provide feedback to improve brand communication.
• Events: Foster a strong sense of community by organizing virtual and in-person events, discussions, and activations.

Requirements:

• Fresher or 1 year experience in community management, social media management, or digital marketing.
• Strong communication and interpersonal skills with a passion for building relationships.
• Proficiency in managing social media platforms such as Instagram, LinkedIn, Twitter, Snapchat, and emerging channels.
• Experience with content creation tools (e.g., Canva, Adobe Suite) is a plus.
• Basic understanding of analytics tools like Google Analytics, Meta Insights, or social listening tools.
• Creative mindset with the ability to think outside the box and drive engagement.
• Ability to work independently and collaboratively in a fast-paced environment.

Bonus Skills:

• Experience in influencer marketing or brand collaborations.
• Knowledge of community management tools like Discord, or Reddit.
• Background in customer support or crisis management.