senior operations Specialist

Acasus · Lahore, Pakistan

Job Description:

Impact for citizens.

Acasus helps governments help people.We are a consultancy delivering transformational reforms in health and education.

We have built a reputation in dynamic, and often challenging, countries and contexts.We undertake high-profile projects in an expanding group of countries, including Pakistan, Chad, the DRC, Mozambique, Afghanistan, Ethiopia, and Nigeria.

From increasing vaccine delivery, to providing greater education access for children, our consultants are helping millions of people access better services.

Apply to join us if you want the opportunity to do the same.

How will you make an impact?

The Senior Operations Specialist will support the Acasus Pakistan team by managing a wide range of operational and administrative functions, including procurement, vendor management, operational compliance coordination, internal logistics, and general office administration. This role acts as a vital bridge between local ground operations and core central functions, ensuring smooth day-to-day administrative execution while liaising closely with the global finance team. This position is ideal for candidates looking to build a career in operations, administration, or project coordination within an international environment.

Tasks and responsibilities:

• Travel and Logistics Management: Support the Acasus team in booking travel, accommodation and security arrangements for routine business needs.
• Procurement: Draft and manage RFPs, oversee the procurement process and negotiate vendor contracts to ensure fair value for money while maintaining quality of services.
• Finance Liaison & Administrative Support: Serve as the primary local point of contact for the global Finance team by reviewing operational invoices, coordinating payment documentation, and facilitating routine administrative workflows for accounts payable.
• Regulatory Compliance: Ensure alignment with local statutory requirements for corporate entities, oversee correspondence with local regulatory bodies (FBR, EOBI, PRA, SECP etc.), and act as the main point of contact from Acasus.
• Asset & Office Management: Maintain comprehensive inventory of IT devices and office assets, while mentoring junior staff and streamlining office logistics.
• Global Coordination: Act as the primary point of contact for internal communications, liaising with global teams to align local practices with organizational policies.
• Internal communication: Act as the primary point of contact for the operations team internally, communicating operational policies and related items to the Acasus team.
• QA: Conduct routine internal evaluations of third party service providers hired by Acasus to ensure quality of service and value for money are maintained.

We're looking for:

• Bachelor’s degree in Business Administration, Procurement, or a related field (Master’s degree preferred).
• At least 5 to 7 years of progressive work experience in operations, administration, or procurement.
• Strong understanding of Pakistan's corporate compliance, local labor laws, and provincial tax regulations.
• Excellent written and verbal communication skills in English and Urdu, alongside a high level of integrity, discretion, and professionalism.
• Demonstrated interest in international development, public health, or consulting operations.
• Proficiency with modern ERP/accounting systems (preferably SalesForce/Certinia), Tableau and Google Workspace tools (Docs, Sheets, Slides, Drive).
• Comfort leading in a fast paced environment with distributed, multicultural teams.

What's in it for you?

• The opportunity to drive a truly impactful set of reforms that will improve healthcare and education outcomes for entire generations.
• Competitive compensation.
• Yearly bonus, based on individual performance.
• Health insurance.
• High degrees of responsibility and autonomy.
• A strong focus on development, with regular coaching and feedback.
• The ability to work with some of the most influential leaders in the country as part of an energetic, inspiring team.

Tune into the Acasus Podcast to explore our vital work in Africa and Asia. Here you can learn about the work of our team and listen to stories about the challenges that matter most.