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HR Business Partner - Full or Part-time

Redway HR · Harpenden, Hertfordshire, United Kingdom

FULL TIMEpermanent

Job Description

The HR Business Partner is responsible for the delivery of a professional, commercially focused service to our growing number of SME and corporate clients. The role will be to listen, understand and respond in a purposeful way, sometimes with the support of other experts from the wider team. We pride ourselves on offering a personal, tailored service to our clients, we aim for our clients to speak to the same person every time they contact us, allowing you the opportunity to get to know them and them to get to know us.

Please double check you have the right level of experience and qualifications by reading the full overview of this opportunity below.
You will be responsible for the account management of assigned clients and oversee the delivery of all Redway services for those clients, bringing in other members of the team where their skillset is better suited. There is an expectation that the HR Business Partner will proactively seek to bring new business into the Company to support our planned growth.
Accountabilities Resolve client queries promptly, accurately and effectively through appropriate and relevant HR solutions to suit each business's culture and vision
Advise business owners, directors and managers on range of people management issues, offering tailored practical and coaching-style support to meet their needs
Conduct and manage HR casework on the full range of HR activity, including but not limited to contract changes, absence, capability and performance, all types of leave, grievance, disciplinary, and restructuring; provide HR support at occasional formal meetings, hearings and appeals as necessary.
Overseeing and delivering projects for our clients such as managing recruitment campaigns, implementing our HRIS, writing policies or developing HR strategies to resolve identified issue
Supporting colleagues with delegated work from their projects and clients, and taking advantage of the range of skills within the team to draw in their expertise for your clients when needed.
Liaison with external stakeholders such as employment solicitors, benefits providers, payroll bureaus or recruitment agencies to provide the most appropriate solutions for our clients, where we are unable to do so ourselves. xrexnqw
Account management through regular contact, quarterly usage reports for retainer clients and sharing information on our full services
Driving sales through effective account management, networking events and proactive engagement with external contacts through a range of media.
Requirements
To be successful in the role the following are essential: Previous experience in an HR advisory role, including managing a caseload
An understanding of the employment legislation relating to the role
Secure in the use of IT; for example HRIS, MS Office
Excellent organisational skills; able to juggle conflicting priorities and to tight deadlines
Excellent written communication skills
Resilience with the ability to retain motivation and passion while working remotely with challenging casework
Willing and able to travel
Good broadband speed (minimum average download speed of 25 Mbps)
Numerate and experience of analysing data
The ability to absorb, understand and act appropriately on client information
It would be desirable for you to have: Level 3 or 5 HR qualification (or equivalent)
Experience in an HR shared services team or HR function in a multi-site organisation
Driving licence and own car

Details

CompanyRedway HR
LocationHarpenden, Hertfordshire, United Kingdom
TypeFULL TIME
Nichehr
Experiencepermanent

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