Supported Housing Manager

Support Manager

Read on to fully understand what this job requires in terms of skills and experience If you are a good match, make an application.
Permanent
£30,000 - £34,000 per annum, depending on experience
Birmingham
Hamilton Woods Associates are currently recruiting for an experienced Support Manager to join an established supported accommodation provider, overseeing a team of Support Workers and ensuring high-quality, person-centred support is consistently delivered across supported exempt accommodation services.
Duties and Responsibilities of the Support Manager:
Manage, supervise and support a team of Support Workers
Monitor staff performance and ensure support is delivered consistently and to the required standard
Monitor and audit weekly support sessions and associated documentation
Review support plans, risk assessments, needs assessments and resident records
Carry out regular property visits, resident welfare checks and staff spot checks
Complete internal audits and quality assurance checks
Identify gaps in support delivery or documentation and ensure corrective action is completed
Ensure safeguarding concerns, incidents and risks are appropriately recorded and escalated
Liaise with Local Authorities, Councils, Registered Providers, Social Workers, Probation, mental health teams and other partner agencies
Attend stakeholder meetings where required
Monitor staff training, supervision and development requirements
Provide regular management reports covering support delivery, compliance, incidents, safeguarding and staff performance
Ensure accurate records are maintained across internal CRM and management systems
Essential Requirements of the Support Manager:
Previous experience working within supported exempt accommodation
Experience supervising, managing or leading Support Workers or a similar frontline team
Level 3 qualification in Adult Health & Social Care / Health & Social Care (Desirable)
Good knowledge of safeguarding, risk management and person-centred support
Experience completing or reviewing support plans, risk assessments and support documentation
Strong auditing and quality assurance skills
Excellent organisational and communication skills
Confidence communicating with councils, Registered Providers and other professional stakeholders
Ability to manage staff performance and maintain high standards
Full UK Driving Licence and access to a vehicle, as regular travel between properties will be required
Applicants must already have the legal right to work in the UK. Visa sponsorship is not available for this role
To be considered for this exciting role, please contact Alice Wright - Senior Recruitment Consultant at Hamilton Woods or apply online with a covering note outlining your experience and suitability, referencing the relevant job ID number. xrexnqw
Due to the exceptionally high level of applications, if you have not heard back from HWA within 7-10 days, it is regrettable that we cannot respond to all applicants, and please assume your application has been unsuccessful.