Area Planner
Guinness Partnership · Sheffield, South Yorkshire, United Kingdom
FULL TIME
Job Description
JOB DESCRIPTION
Check out the role overview below If you are confident you have got the right skills and experience, apply today.
About the role
We are looking for an Area Planner to join the Guinness Property team to provide a high-quality planning and co-ordination service for our Responsive Repairs. This is a full-time permanent position, offering hybrid working, with three days a week in our Sheffield office.
As an Area Planner, you will play a key role in coordinating the day-to-day scheduling of our Responsive Repairs Operatives, ensuring repairs are planned efficiently and appointments are arranged to meet the needs of our residents.
The role involves managing operative's diaries, booking, and rescheduling appointments, maintaining accurate records, and updating systems to ensure repair activities are tracked effectively.
Working closely with residents, operatives, and internal teams, you will ensure clear communication, efficient job allocation, and a high standard of customer service, while contributing to continuous improvements in service delivery and performance.
You will also be able to demonstrate these essential skills:
• Experience of working in a customer-driven environment.
• Experience of working within agreed performance targets.
• Excellent oral and written communications.
• Proven ability to work methodically, follow agreed procedures and accurately record data and information.
• Ability to work in a fast-paced environment and under pressure.
• Experience of working with databases.
Desirable:
• Experience of working in social housing.
• Experience of working with large volume data processing activities.
• Experience of working with subcontractors.
• Excellent organisation and time management skills.
• Experience of working with DRS.
To find out more about the role and the key responsibilities, please review the role profile.
To apply, please submit your CV and a covering letter demonstrating how you meet the essential criteria.
TGPCVL
Benefits
Holidays: We offer 25 – 27 days holiday a year, plus bank holidays. We will also give you the opportunity to buy up to an additional 5 days. You will also receive additional holiday in line with your length of service (1 extra day per 5 years' service, capped at 4 days).
Competitive Pension Scheme: We will help you save for your retirement through our workplace pension scheme. Guinness match your contribution up to 9%. To help you get the most out of your pension contributions, we operate a salary sacrifice arrangement that means you will pay less National Insurance contributions.
Benefits Portal: We have a lifestyle benefits scheme, pulling together a range of special offers and great deals. xrexnqw You can make some great savings on everyday shopping from fashion and electronics to travel, leisure and days out and weekly supermarket shopping.
Performance Pay: Annual Performance Score bonus subject to eligibility
Life Assurance: For peace of mind Guinness provides three times salary life cover in the event of your death
Health Plan Options: There are a couple of health care schemes available depending on the post grade
VDU/DSE: Free eye test vouchers every 2 years with £55 contribution to glasses if requires for VDU work
Additional benefits include:
Access to the Finance wellbeing portal
Professional subscription annual payment
Travel season ticket loan
Car lease scheme
Check out the role overview below If you are confident you have got the right skills and experience, apply today.
About the role
We are looking for an Area Planner to join the Guinness Property team to provide a high-quality planning and co-ordination service for our Responsive Repairs. This is a full-time permanent position, offering hybrid working, with three days a week in our Sheffield office.
As an Area Planner, you will play a key role in coordinating the day-to-day scheduling of our Responsive Repairs Operatives, ensuring repairs are planned efficiently and appointments are arranged to meet the needs of our residents.
The role involves managing operative's diaries, booking, and rescheduling appointments, maintaining accurate records, and updating systems to ensure repair activities are tracked effectively.
Working closely with residents, operatives, and internal teams, you will ensure clear communication, efficient job allocation, and a high standard of customer service, while contributing to continuous improvements in service delivery and performance.
You will also be able to demonstrate these essential skills:
• Experience of working in a customer-driven environment.
• Experience of working within agreed performance targets.
• Excellent oral and written communications.
• Proven ability to work methodically, follow agreed procedures and accurately record data and information.
• Ability to work in a fast-paced environment and under pressure.
• Experience of working with databases.
Desirable:
• Experience of working in social housing.
• Experience of working with large volume data processing activities.
• Experience of working with subcontractors.
• Excellent organisation and time management skills.
• Experience of working with DRS.
To find out more about the role and the key responsibilities, please review the role profile.
To apply, please submit your CV and a covering letter demonstrating how you meet the essential criteria.
TGPCVL
Benefits
Holidays: We offer 25 – 27 days holiday a year, plus bank holidays. We will also give you the opportunity to buy up to an additional 5 days. You will also receive additional holiday in line with your length of service (1 extra day per 5 years' service, capped at 4 days).
Competitive Pension Scheme: We will help you save for your retirement through our workplace pension scheme. Guinness match your contribution up to 9%. To help you get the most out of your pension contributions, we operate a salary sacrifice arrangement that means you will pay less National Insurance contributions.
Benefits Portal: We have a lifestyle benefits scheme, pulling together a range of special offers and great deals. xrexnqw You can make some great savings on everyday shopping from fashion and electronics to travel, leisure and days out and weekly supermarket shopping.
Performance Pay: Annual Performance Score bonus subject to eligibility
Life Assurance: For peace of mind Guinness provides three times salary life cover in the event of your death
Health Plan Options: There are a couple of health care schemes available depending on the post grade
VDU/DSE: Free eye test vouchers every 2 years with £55 contribution to glasses if requires for VDU work
Additional benefits include:
Access to the Finance wellbeing portal
Professional subscription annual payment
Travel season ticket loan
Car lease scheme
Details
| Company | Guinness Partnership |
| Location | Sheffield, South Yorkshire, United Kingdom |
| Type | FULL TIME |
| Niche | general |