Employee and Labor Relations Manager

Prince George's County Government · United States

This is supervisory, principal level professional personnel and administrative work in support of the Departments human resources program in the areas of employee and labor relations and performance management. This position serves as the lead supervisor overseeing daily HRM functional activities within the HR Division. The Manager will provide supervision to reporting HR Liaisons/Analysts and facilitate guidance and direction into the functions covered and supported by the unit. The position also will interpret Personnel Law and related policies and procedures, provide guidance and support to peer managers/supervisors across agency program offices, as well as to departmental employees in the various disciplines described above. Work is performed under the supervision of the Chief, Human Resources Division.

• Provides day-to-day leadership, supervision, and guidance to Human Resources Analysts/Liaisons responsible for Employee Relations, Labor Relations, and Performance Management functions.

• Plans, assigns, monitors, and evaluates staff work to ensure assignments, priorities, and work products align with Human Resources Division and Department goals and comply with applicable professional standards, legal requirements, policies, and administrative guidelines.

• Establishes staff work schedules, performance goals, work protocols, and development expectations; administers time and leave and regular/alternative work schedules for assigned staff.

• Oversees daily Employee and Labor Relations workflows and business processes and develops directives, procedures, and operational guidance to promote consistency and alignment with Department objectives.

• Serves as the Senior HR Liaison for complex employee and labor relations matters, including employee mediations, personnel grievances, complaints, workplace conflicts, and workforce investigations.

• Interprets and applies County Personnel Law, Administrative Policies and Procedures, Collective Bargaining Agreements, departmental policies, and other applicable employment requirements when advising managers, supervisors, and employees.

• Provides consultation and guidance to management on employee relations matters, including employee coaching and counseling, appropriate documentation of employment actions, corrective actions, adverse actions, and progressive discipline.

• Conducts and/or oversees workplace investigations involving employee concerns, complaints, conflicts, and other personnel matters; analyzes findings and develops appropriate recommendations for resolution.

• Serves as an official mediator and coordinates with appropriate internal and external partners when matters require additional legal, EEO/OEA, criminal, fitness-for-duty, or other specialized review.

• Reviews proposed disciplinary actions and notices for accuracy, consistency, and compliance with applicable personnel laws, policies, procedures, and Collective Bargaining Agreements.

• Evaluates proposed disciplinary penalties and provides HR concurrence and recommendations on personnel actions submitted for approval by the Appointing Authority.

• Prepares detailed reports, recommendations, concurrence memoranda, and supporting documentation regarding employee and labor relations matters and ensures actions are processed within established County, agency, and collective bargaining timelines.

• Recommends and develops enhancements to Employee and Labor Relations policies, procedures, and programs based on best practices, County Personnel Law, administrative requirements, and applicable collective bargaining provisions.

• Serves as a liaison with the Office of Human Resources Management (OHRM) on behalf of Department leadership regarding employee and labor relations policies, procedures, and their potential impact on the Department's workforce.

• Ensures compliance with applicable records management requirements for progressive discipline cases, investigations, and related personnel actions.

• Manages and provides direction in the administration of the Department's Performance Management Program for AFSCME and General Schedule employees as it relates to Employee and Labor Relations.

• Partners with the Department's Performance Management Liaison and Workforce Development/Training functions to ensure supervisors understand performance management requirements, systems, documentation, employee discussions, ratings, and evaluations.

• Provides guidance regarding performance planning and evaluations and assists with performance-related mediation and other Employee Relations interventions.

• Ensures Employee and Labor Relations actions involving performance deficiencies are completed within established timelines and procedures, including the development and implementation of Performance Improvement Plans (PIPs) and performance-based disciplinary actions.

• Ensures timely processing of personnel actions associated with performance management, including adverse actions and merit-related actions based on satisfactory performance.

• Participates as a critical/essential employee in the Department's Snow and Ice Control Program and other emergency or special activities, including required training and annual Dry Run exercises.

• Performs other related duties and responsibilities consistent with the Human Resources Analyst IV classification as assigned.

• Maintains a valid driver's license in accordance with applicable County requirements.

• Bachelor's degree from an accredited college or university in the Human Resources/Personnel Management, Organizational Development, Business/Public Management, Psychology, or closely related field
• Three (3) years of professional level human resources experience with at least one (1) year in a lead/supervisory role.

• Significant Experience in handling employee relations and/or HR matters
• Thorough Knowledge and experience working and supporting a unionized workforce
• Demonstrated experience performing investigations and written investigation reports
• Public sector human resource experience is preferred.
• Considerable knowledge of the following applications:
  • Microsoft Office Applications (Outlook, Teams, Word, Excel, etc.)
  • SAP
  • Kronos
  • NEOGOV
• Possession of a SPHR, PHR,, SHRM, IPMA-CS or equivalent professional human resources certification.
  
  
  EACH APPLICATION MUST INCLUDE INFORMATION THAT CLEARLY DEMONSTRATES THE ABOVE QUALIFICATIONS FOR THIS POSITION.

• Meet all training and performance standards and demonstrate proficiency as required by the agency.
• Wear and use agency protective apparel and equipment in the performance of their assigned duties.
• Successfully pass preemployment checks which may include reference checks, background investigations, and drug screenings.
• Be willing and able to serve as an essential employee. Essential employees are expected to report during standard or non-standard hours as operations necessitate, or during emergencies. Essential employees are expected to report or remain at work when other County employees are granted Administrative Leave.