Returns Administrator

Returns Administrator - Warehouse ?? Location: Wellingborough

Hit Apply below to send your application for consideration Ensure that your CV is up to date, and that you have read the job specs first.
?? Salary: £27,000 per annum
?? Shift: Monday to Friday | 6:00am–2:00pm or 2:00pm–10:00pm
?? Contract: Full-Time | Permanent
About the Role Quest Employment are currently recruiting for a Returns Administrator - Warehouse to join a busy warehouse operation.
This is an excellent opportunity for an organised and detail-focused individual with previous warehouse or logistics administration experience. You will play an important role in ensuring customer and supplier returns are processed accurately, stock records remain up to date, and returns are dealt with efficiently.
Key Responsibilities Process customer and supplier returns in line with company procedures
Inspect returned goods and identify faults, damages or discrepancies
Record return information accurately on the WMS/ERP system
Ensure returned stock is correctly allocated for restock, repair, quarantine, scrap or supplier return
Complete and maintain accurate returns documentation
Liaise with customers, suppliers and internal teams regarding returns and queries
Keep inventory records accurate and assist with stock checks
Monitor and maintain the returns and quarantine areas
Provide updates on return progress and outcomes
Produce regular returns reports and identify recurring issues
Support investigations into stock discrepancies and repeated return issues
Maintain high standards of housekeeping, quality and Health & Safety
What We're Looking For We are looking for someone who is:
Experienced within warehouse, logistics or administration
Highly organised with excellent attention to detail
Confident using computer systems and WMS/ERP software
Able to communicate effectively with customers, suppliers and colleagues
Comfortable managing deadlines and competing priorities
A strong problem solver with a methodical approach
Able to work independently as well as part of a team
Desirable: Experience with returns/RMA processes, stock control, warranty claims or Microsoft Excel.
What's on Offer? xrexnqw £27,000 per annum
Monday–Friday working pattern
Choice of 6am–2pm or 2pm–10pm shift
Full-time permanent opportunity
Varied role within a busy warehouse environment
Opportunity to develop your logistics and administration skills
Support from the dedicated Quest Employment team
If you're an organised administrator with warehouse or logistics experience and are looking for your next long-term opportunity, apply today!