Client Service Associate - Wealth Management

Position Overview
A high number of candidates may make applications for this position, so make sure to send your CV and application through as soon as possible.
The Client Service Associate plays a critical role in supporting the day-to-day operational functions of the wealth management business. This individual will be responsible for processing client account activity, including account openings, maintenance requests, and money movement transactions, while ensuring accuracy, efficiency, and compliance with regulatory requirements. The role requires strong attention to detail, organizational skills, and the ability to collaborate with internal teams to deliver a high-quality client experience.Key ResponsibilitiesProcess new account openings for brokerage and advisory accounts, ensuring all documentation is complete and compliant with firm and regulatory standardsReview and execute account maintenance requests, including updates to client information, account registrations, and beneficiary changesHandle client money movement requests such as wires, ACH transfers, journals, and internal transfers with a high degree of accuracy and timelinessPerform quality control checks on documentation to ensure adherence to KYC/AML and compliance requirementsPartner with Financial Advisors, Relationship Managers, and Client Service teams to resolve operational issues and ensure smooth client onboarding and servicingTrack and manage operational workflows, ensuring requests are completed within established service level agreements (SLAs)Investigate and resolve discrepancies or exceptions related to account activity and transactionsMaintain accurate records of all client requests and operational actions takenSupport audits, compliance reviews, and internal reporting as neededIdentify opportunities to improve processes and enhance operational efficiencyQualificationsBachelor’s degree in Finance, Business Administration, or a related field preferred2+ xzbcwsv years of experience in operations, client service, or back-office support within a wealth management, brokerage, or financial services environmentFamiliarity with account opening procedures, documentation requirements, and money movement processesUnderstanding of regulatory requirements including KYC, AML, and general compliance standardsStrong attention to detail and ability to manage multiple tasks in a fast-paced environmentExcellent organizational, communication, and problem-solving skillsProficiency in Microsoft Office (Excel, Word, Outlook); experience with CRM or custodial platforms is a plus