International Process - Customer Support Executive

PineQ Lab Technology · Rajasthan, India

Freshers are WELCOME!

Company Name: International BPO

Process: E-commerce

Work Mode: On-site

Working Days: 5.5 days working

Shift: Rotational Shift

Job Location: Jaipur, Mansarovar

Role Responsibilities:

• Handle inbound customer calls and provide customer support related to e-commerce, orders, and products.

• Resolve customer queries, concerns, and complaints effectively.

• Provide accurate information regarding products, services, and policies.

• Maintain customer satisfaction and quality standards.

• Update customer interactions and details in the system.

• Follow company communication guidelines and processes.

• Escalate unresolved issues to the concerned department when required.

Required Experience & Skills:

• Fresher to 2 years of experience in Customer Service.

• Excellent English communication skills required.

• Comfortable working in rotational shifts.

Additional Information:

• Immediate joiners preferred.

• Cab/Transport facility or allowances as per company policy.

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