Implementation Engineer

Job Description We are seeking a proactive and technically minded Implementation Engineer to manage the onboarding of new clients and support business-as-usual (BAU) clients by ensuring ongoing data quality and handling Tier 1 technical support for assigned clients. This client-facing role is based in Bangalore, Indi and sits at the intersection of onboarding, technical troubleshooting, and customer enablement. You’ll work cross-functionally with Sales, Customer Success, Engineering, and Product to deliver a seamless implementation experience and long-term client satisfaction. Key Responsibilities Lead the onboarding process for new clients, including project planning, setup, and technical implementation Support installation and configuration of the BlueOptima platform Provide Tier 1 techn