Team Leader – Insurance Sales (Tele Callers)

Hiring: Team Leader – Insurance Sales (T ele Callers) Location: Bhandup West, Mumbai Employment Type: Full-time Industry: Insurance / Financial Services (Life / General / Health / Broking) Experience Level: 3–6 years (minimum 1–2 years in a team-handling role) About the Role We are looking for an energetic and result-oriented Team Leader (T ele Callers) to manage and drive high performance within our insurance division. In this role, you will lead a team of insurance executives/advisors (T ele Callers) , set targets, guide day-to-day sales and client servicing activities, and ensure strict adherence to underwriting standards and regulatory compliance. Key Responsibilities Team Leadership & Mentorship: Supervise, motivate, and mentor a team of 8–15 insurance sales executives (Tele Callers) to achieve monthly and quarterly business targets. Sales & Target Management: Plan pipeline distribution, monitor daily conversion rates, set KPI benchmarks, and implement strategies for lead acquisition and retention. Performance Tracking: Conduct daily standups, weekly reviews, and performance audits; provide coaching to underperforming team members. Escalations & Client Relations: Support executives during high-value policy closures, resolve complex customer queries, and address escalation cases. Compliance & Quality Assurance: Ensure full adherence to industry regulatory guidelines (IRDAI), underwriting norms, and internal quality standards during policy issuance and renewals. Requirements & Qualifications Education: Bachelor’s degree in Business, Finance, Marketing, Commerce, or a related field. Experience: 3–6 years of experience in the insurance sector (Life, General, Motor, Health, or Broking). Minimum 1–2 years of proven experience managing a team or acting as a sales lead. Skills: In-depth understanding of insurance products, policy terms, and market dynamics. Strong leadership, coaching, and conflict-resolution abilities. Excellent verbal and written communication skills. Proficiency in CRM tools (e.g., Salesforce, LeadSquared, Zoho) and MS Excel. What We Offer Competitive fixed salary attractive monthly/quarterly incentive structure. Clear career progression towards Branch Manager / Area Sales Manager roles. How to Apply Drop your updated resume to ( ) with the subject line "Application: Team Leader - Insurance (Tele Callers)" or click the Easy Apply button.