Social Worker-Ambulatory II - Adult Neurology Programs

UNC Medical Center · Chapel hill, United States

UNC Health Social Worker II Positions

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UNC Health is expanding social work services across several Adult Neurology subspecialty programs to enhance patient access, care coordination, and psychosocial support. As part of this growth, four Ambulatory Social Worker II positions will be filled through this posting.

Opportunities are available in the following specialty areas:

• Spine and Rehabilitation Center
• General Neurology
• Neurosurgery
• Neurology Timely Access Program

Join a collaborative and patient-centered team dedicated to improving the health, well-being, and quality of life of patients across the neurology continuum of care. These roles offer the opportunity to work as an integral member of a multidisciplinary care team, supporting patients and families navigating complex neurological conditions.

Summary: A Social Worker – Ambulatory II is an integral member of the healthcare team, providing comprehensive support and services to patients and their families. They play a vital role in promoting mental, emotional, and social well-being. The Clinical Social Worker is responsible for a range of duties, including conducting assessments, developing patient-centered care plans, facilitating resources, monitoring progress and evaluation, advocating for patients, actively listening to their concerns, respecting individuality, and building trust.

Responsibilities include:

• Conducting comprehensive biopsychosocial assessments to evaluate patient needs and identify any barriers to their overall functioning.
• Collaborating with the healthcare team and the patient to develop individualized care plans that address their unique needs, goals, and preferences.
• Connecting patients and their families with community resources, mental health services, support groups, and other relevant programs.
• Accurately documenting and billing for services rendered in compliance with insurance and regulatory requirements.
• Identifying possible or actual patient/family crises, providing crisis intervention and emotional support, and creating and facilitating effective plans for resolution.
• Continuously monitoring and evaluating the progress of patients' care plans to assess their response to interventions, measure outcomes, and make necessary adjustments.
• Advocating for patients' needs within the healthcare system and the community.
• Engaging in active listening to understand patients' experiences, concerns, and emotions.
• Recognizing and respecting the unique values, beliefs, and cultural backgrounds of each patient.
• Building trust-based relationships with patients and their families by demonstrating empathy, confidentiality, and professionalism.
• Actively participating in meetings, problem solving, goal setting, quality improvement, and patient satisfaction initiatives.
• Facilitating meetings with team members, providing training and education, developing standard work, and overseeing process implementation as appropriate.
• Serving as a consultative resource for team members, providers, and colleagues.

Education Requirements: Master's Degree in Social Work from a program accredited by the Council on Social Work Education.

Licensure/Certification Requirements: Licensed as Licensed Clinical Social Worker (LCSW) in the state of North Carolina.

Professional Experience Requirements: Three (3) years of broad clinical experience in a healthcare setting for patients with complex medical conditions required.

Knowledge/Skills/and Abilities Requirements: Knowledge of mental health conditions, diagnostic criteria, and evidence-based treatment modalities. Ability to collaborate effectively as part of an interdisciplinary team. Empathy, compassion, and cultural sensitivity. Ability to maintain confidentiality and adhere to ethical guidelines.