Travel Operation Manager

SOTC Travel Ltd. · Remote, India

Please find the JD.

Role - Travel Operation Manager

Location - Mumbai

Responsibilties :-

1. Role would require to acts as a client relationship manager

2. Weekly corporate visit needs to be done

3. Business review monthly / quarterly / annually

4. Adoption of technology & providing cost conservation suggestions to enhance client stickiness.

5. Maximize revenue opportunities for accounts under his/ her portfolio

6. Managing client escalation on real time and providing them appropriate solutions

7. Manage and coordinate with Airline team to get the best deal for corporate tie up

8. Accurate submission of invoices or any payments by supporting credit control team

9. On time collection - meeting with corporate

10. Cross selling of other travel related product

11. Achieve monthly and yearly target as defined by the business

12. Managing the team’s daily activities.

13. Cross-training existing employees to maximize team agility, performance, and productivity.

14. Manage and maintain relations with the corporates by providing quality service as defined by the organization.

15. Achieve defined targets as set by the business.