Responsable Opérationnel / Manager F/H

Work Schedule Standard (Mon-Fri) Environmental Conditions
Office Job Description
Join us as a Manager, Clinical Operations - And take on a leadership role in overseeing clinic operations, driving process improvements, managing a team of healthcare professionals, ensuring compliance with regulatory standards, and enhancing patient care and service quality.
At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on – now and in the future.
Team Leadership & Development • Lead, support, and develop a team of Clinical Operations professionals.
• Manage the full employee lifecycle, including interviews, recruitment and staff
selection, onboarding, goal setting, performance management, coaching, and
Manage and conduct induction/orientation programs for all new employees,
Conduct structured performance and skills assessments (e.g., MAST – remote
or on-site, RAP, PAFR) to ensure high-quality study execution and continuous
Identify development needs, address performance concerns constructively,
administrative matters in line with company policies.
• Ensure employee documentation (CVs, training records, position and
Study Delivery & Resource Management
• Drive the successful delivery of clinical trials conducted at the country level.
• deliverables, quality expectations, and business goals.
• Support staff allocation in line with local resourcing processes and study
Partner with project and functional leads to optimize operational
performance.
• Proactively escalate risks or issues that may impact timelines, quality, or
Training, Capability & Standards Oversight
• Deliver training on SOPs, WPDs, local regulatory requirements, and other
Identify training gaps and ensure appropriate development plans are
Contribute to the development and enhancement of training programs and
Quality & Continuous Improvemen t
• Promote and support the implementation of risk-based monitoring principles.
• Identify quality concerns, request Quality Assurance (QA) audits when
Actively contribute to process improvement and operational excellence
Performance Monitoring & Oversight
• Leverage applicable systems and tools to monitor KPIs, team performance,
Bachelor's degree or equivalent and relevant formal academic / vocational qualification • Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 5+ years).
• Excellent people management, mentoring, and supervisory skills.
• Strong expertise in clinical trial operations and monitoring.
• Strong knowledge of risk-based monitoring and quality management principles.
• Comprehensive knowledge of applicable of ICH/GCP, company SOPs/WPDs, FDA guidelines and relevant regulatory requirements
• Solid knowledge of therapeutic areas and medical terminology.
• Ability to critically evaluate medical and clinical research data.
• Proven ability to anticipate risks, solve complex problems, and escalate appropriately.
• Continuous improvement mindset with the ability to drive operational excellence and process optimization.
• Quality-focused with sound negotiation and decision-making skills.
• Proficiency in clinical systems and performance management tools.
• Advanced computer skills including data entry, documentation management, and information retrieval.
• Excellent command of English (written and spoken).
• Willingness and ability to travel as required.

Policy and Strategy:
• Interprets and administers policies, processes, and procedures that may affect sections and subordinate work units.
• Management Role:
• Manages a team of experienced clinical operations professionals and is accountable for overall team performance, development, and operational delivery within the assigned scope.

Raising or lowering objects – E.g. luggage, laptop computer etc. (Travel: Required to travel for work-related tasks (including driving to site locations as well as domestic & international travel) – Frequently
When you join Thermo Fisher Scientific, you become part of a global team that values passion, innovation, and a commitment to scientific excellence. Apply today to help us deliver tomorrow’s breakthrough.