Senior 24x7 Incident Manager - Banking IT Ops

Systems Limited · Pakistan

Systems Limited is seeking an experienced Incident Manager to join our 24x7 Technology Service Management team. You will oversee the entire incident lifecycle to ensure uninterrupted banking services, coordinating across multi-technology environments and driving continual service improvement.

The role emphasizes incident governance, stakeholder communication, root cause analysis, and collaboration with Change and Problem Management to maintain high availability and compliance with ITIL standards.