Event Customer Service Representative - Entry Level

GEM USA, Inc. · United States

Looking for an entry-level customer service job with paid training, career advancement, and a fun, team-oriented environment? We're a fast-growing event marketing and customer acquisition company hiring Entry Level Event Customer Service Representatives. No experience required! We provide paid training and welcome candidates with backgrounds in customer service, retail, hospitality, restaurant, sales, events, or other customer-facing roles. This is an excellent opportunity to start a career in customer service, event marketing, sales, brand promotions, or business management. What You'll Do Represent nationally recognized brands at live events, retail promotions, trade shows, and community events while creating exceptional customer experiences and supporting customer acquisition. Responsibilities Deliver outstanding face-to-face customer service Represent client brands professionally and confidently Answer customer questions and recommend products or services Assist with event setup, execution, and breakdown Support marketing campaigns and promotional events Build customer relationships to increase brand awareness Identify upselling opportunities when appropriate Record customer interactions accurately Collaborate with team members to achieve event goals Qualifications No experience required—paid training provided 0–2 years in customer service, retail, hospitality, sales, food service, or events is a plus Strong communication and people skills Friendly, outgoing, and comfortable interacting with customers Positive attitude, dependable, and coachable Flexible schedule, including weekends and event hours Team player with leadership potential Great Fit For Customer Service Representatives Retail Associates Sales Associates Brand Ambassadors Marketing Assistants Event Staff Restaurant & Hospitality Professionals Cashiers Front Desk Associates Recent College Graduates High School Graduates Career Changers What We Offer Paid training from day one Competitive weekly pay plus bonuses and incentives Fast-track advancement into leadership and management Full-time, stable employment Hands-on experience in customer service, event marketing, and sales Ongoing mentorship and professional development Fun, supportive, team-oriented culture Team outings, networking events, and recognition programs Apply Today We're hiring immediately and interviewing qualified candidates this week. If you're searching for an entry-level customer service job, event marketing position, marketing assistant role, brand ambassador opportunity, or paid training career, apply today for immediate consideration and start building your future with our growing team.