Software Development Engineer, PXT Case Management System

Do you want to help shape how Amazonians worldwide receive HR support? Are you energized by building intelligent, AI-powered solutions that improve employee experiences every day? Do you want to work on a platform that combines AWS services with generative AI to deliver personalized, efficient HR support at Amazon scale? If so, we invite you to join the Case Management systems team within Amazon's People eXperience & Technology (PXT) organization. In this role you will: 1. Design and develop platform features end-to-end, ensuring solutions are scalable, secure, and aligned with AWS best practices 2. Contribute to engineering excellence by raising the bar on code quality, testing, and operational standards 3. Build AI-powered capabilities using AWS services to automate routine support steps