Director of Client Services

Location: Must be located within the Central United States We are seeking an experienced client services leader to manage and grow a portfolio of established enterprise accounts for an international technology services company. This is a delivery-led account leadership role, not a traditional sales position. You will take ownership of complex consulting engagements, strengthen senior client relationships, lead delivery teams, and expand accounts by consistently delivering strong outcomes. Key Responsibilities Own the successful delivery and commercial performance of enterprise technology engagements. Build trusted relationships with senior stakeholders, including VP and C-level executives. Lead multidisciplinary delivery teams across complex, multi-workstream programmes. Develop account growth plans and identify opportunities for follow-on work. Manage SOWs, forecasting, resourcing, procurement, margins, and account financials. Connect technical delivery teams with senior business decision-makers. Operate with significant autonomy and contribute to wider North American growth. Candidate Profile 8+ years' experience in technology consulting or professional services. Strong delivery background, including leading projects, programmes, and client-facing teams. Demonstrated success growing accounts through delivery excellence and trusted relationships. Broad exposure to areas such as cloud, data, software engineering, integrations, automation, and application modernisation. Experience managing complex enterprise engagements with multiple stakeholders and workstreams. Commercial fluency, including account P