Fixed Term Assistant Building Manager
CIS Security Ltd · Cornhill, City of London, United Kingdom
FULL TIMEcontract
Job Description
A fantastic opportunity has arisen for an Assistant Building Manager, who will manage and develop the Security team in all areas of security and maintain close working relations, as well as provide essential cover for the building manager. Ensuring the security team deliver high standards by monitoring performance levels against set customer KPI's and that performance management processes are in place and adhered to achieve these goals, you will also
To be considered for an interview, please make sure your application is full in line with the job specs as found below.
The role will be to represent and be the public face of the building to our community. Ensuring brand integrity is core to the building along with delivering a high-quality operational management service to the occupiers. Be responsible for the delivery of all administrative tasks associated with the building including filing, document storage, minute taking and compiling reports.
To act as deputy and be the first point of contact for the building team and occupiers when the Building Manager is absent. Focus and motivate the onsite team to deliver the best experience in one of the premium UK office developments, in line with Savills 5 Es (Expect, Evolve, Engage, Experience and Environment) and RISE methodology.
Information:
Position: Assistant Building Manager – 18 Months Fixed Term Contract (possibility to extend to 24 months)
Location: London (EC3V)
Salary: £50,000 per annum
Hours: 50 hours per week
Shifts: Monday to Wednesday 0700 to 1700, Thursday & Friday 0900 to 1900
Job Requirements:
SIA Door Supervisor Licence required.
CCTV Licence (Preferred)
Must have proven management experience of at least 5 years, at a large multi skilled team of not less than 20 personnel.
Proven experience with raising call outs/Action via CAFM systems such as eLogbook's/Vantify
Experience managing and updating compliance systems such as Datastation or Meridian.
Managing service partner KPI's
IOSH Essential
A warm, welcoming, confident and friendly personality who has commercial, creative and operational ability to engage with and influence our customers
Attend Occupier meeting, minute and action where applicable
Understanding of ESG in the property management environment
Qualification of IOSH desirable but not essential.
Prior experience in a commercial property management & a customer-facing role.
Experience with budget management.
Ability to organise and motivate team of supervisors to guarantee optimum performance of the wider security team.
Excellent IT skills including Microsoft Word, Excel, PowerPoint, and Outlook
Ability to coordinate and provide strategic direction to an administrative back-office function.
Gravitas and Resilience to work through complex requirements.
The ability to compile and understand statistics and reports to a high strategic level.
Leadership and ability to follow plans through to completion.
To be well versed in Employment Law and maximising employee performance
Experience of security risk assessment, physical security planning
Presentation skills (ability to develop and deliver formal presentations)
Time management & Organisational skills
Excellent verbal & written communication skills, including report writing.
Attention to detail is imperative and auditing skills are an advantage.
Flexibility, reliability & being able to workdays / nights & weekends to suit the needs of the contract.
Good understanding of building maintenance and schedules
Job Responsibilities:
Management & Leadership
Drive the Building vision and values ensuring that they are fully integrated into all the property services.
Ensure a self – motivated and can-do attitude is promoted within the property team
Ensure a methodical, measured approach is promoted and encouraged throughout the team when resolving issues
Support the Operations Manager in maintaining the highest standards of service delivery encompassing innovation, sustainability and customer focus.
Support and ensure new people joining the team receive designated training and site inductions,
Manage and maintain the Site Operational Working Rosters. Amend and implement any changes as required daily.
Maintain effective communication, both verbal and written, always ensuring the customer is aware of all operational developments.
Carry out any tasks and report back as directed or instructed by the customer or CIS Management.
Attend meetings as requested by the customer and make representation at weekly site meetings.
Oversee the collation of Sickness / lateness records daily and update ready for performance related meetings and monthly reporting.
Manage, Record, and Deliver, Site Training as required to all colleagues in line with Customer / CIS requirements. Site training to be performed during weekdays wherever possible and the Site Training Matrix must be maintained and managed.
Service Partner Management
Ensure all building key service commitments related to the building are completed in line with company policy.
Develop and maintain a professional working relationship with all service partners. Join monthly KPI meetings with service partners, encouraging open discissions with the services partners on performance in an honest and professional way and underperformance is discussed and managed using the Savills process.
Have a basic understanding of the key technical, building, fabric, specialist stakeholders and supply chain to ensure faults or conflicts can be escalated and resolved in a timely manner
Escort contractors, insurance inspections, auditors where appropriate
Liaise and maintain good customer service relationships with site staff, visitors, customers and management team. To manage an effective working relationship with all, whilst representing the site and CIS-Security Ltd.
Focus on Team Building, training and development of staff from all site-based service partners.
Compliance
Good awareness of the property Health & Safety Policy ensuring it is communicated to all team members and building users effectively.
Responsible for updating compliance documents, ensuring upcoming compliance inspections/audits are scheduled, and documentation is collated and prepared for audits and risk assessment ahead of meeting.
Ensure that Health & Safety, emergency procedures and safe working practices are maintained and are areas of concern raised to Building Manager
Ensure checks conducted by suppliers or services partners are reviewed and uploaded to relevant systems
Ensure every incident and accident is fully recorded, reported (including to insurers) and investigated and any remedial measures diligently attended to, Building Manager to be informed throughout
Ensure completion of accident forms and upload records and related evidence to the Portal and insurance company notifications in accordance with Savills/CIS policy
Work with the Building Manager and technical team to achieve full compliance with statutory legislation and ensure all records are fully maintained and available for inspection
Effectively manage On Site Operations ensuring that all colleagues (internal and external) are working in line with Site Policies and Procedures.
ESG
Actively engage in ESG initiatives and drive the adoption of policies and procedures
Attend customer quarterly ESG meeting and present ESG Data tracker and action plan
Support the Building Manager to ensure the sustainability ESG agenda is fully embraced with the team and that they are fully aware of the drivers for change.
Promote ESG initiatives with occupiers and service partners
Work with the Building Manager to support events and community programmes; creating an annual planner in consultation with building users using the occupier management platform and occupier questionnaires.
Ensure ESG initiatives are the foundation of our operational delivery.
Financial
Assist with Budget Preparation: Support the Building Manager in preparing annual budgets by collating cost from Service partners.
Assist with creating annual service partner contract and purchase orders
Relationships
Develop and maintain a professional understanding and working relationship with appropriate occupier representative and all key stakeholders. Become the main point of contact when the Building Manager is unavailable or absent.
Assist the Building Manager with frequent and open communication and flow of information on relevant building issues to occupiers and key stakeholders.
Attend occupier meetings ensuring minutes and notes are documented to a high standard and actions are completed within a timely manner.
Communications
Lead in developing relationships with our customers, external stakeholders and customers.
Lead in managing communications with all occupiers and customers, to include but not be limited to:
Customer relationship practices
Online/digital media
Social media
The above is not an exhaustive list of duties, and you will be expected to perform different tasks as necessitated by your changing role.
Security Responsibilities:
Ensure all contract manning requirements are managed and met on a weekly basis; and arrange response cover as required in liaison with CIS Control Room. Manage and implement all requests for additional security cover and where necessary obtain only additional trained staff.
Ensure that all contractual requirements are fulfilled daily and maintain up to date records.
Demonstrate proactive management of the Security Team.
Provide relief / break cover for Security Officers if required.
Ensure all Logbooks and Registers are maintained in accordance with the Company and the Customer requirements.
Ensure the Assignment Instructions are maintained / in date and staff are fully aware of any changes to policies and procedures immediately.
Ensure that all security personnel under your management are fully acquainted with the Assignment Instructions, Emergency Procedures and any other instructions issued by CIS / Customer.
Set high personal standards for others to follow.
Maintain a good level of morale and discipline within the team taking into consideration their welfare.
Ensure that all staff are regularly briefed.
Liaise with the Customer and CIS Account Manager on all matters relating to the security of the premises, including, reporting on matters of discipline and welfare.
Ensure that an effective handover takes place at the end of the night shift with the
Site Manager: and, that all Keys, Equipment and Documentation are properly accounted for. This should be recorded in a separate log. Any discrepancies, faults or malfunctions should be immediately reported to the CIS Account Manager.
Communicate all matters in writing and verbally to all members of staff ensuring continuity.
Benefits
HSF Health care plan
HSF Perk Box – discounts & offers from cinema tickets to days out
Cycle to work scheme
Pay Advancement
Uniform – Tailored, storage bag & dry cleaned once a month
Biannual Corporate Events
First class training allowing you to develop your skills
A view for career development
Long service & Employee Recognition awards
CIS Security has been providing manned guarding services since 1972 and has developed into one of the most effective and reliable security companies in England. At CIS Security, we work as a team to deliver operational excellence and truly believe that the service we provide is unparalleled in the security industry. CIS is proud to be Armed Forces Covenant Approved!
At CIS Security Ltd, we don't just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our clients, and our community. CIS Security Ltd is proud to be an equal opportunity employer and value diversity. All employment is decided on the basis of qualifications, quality and business needs.
Due to the volume of applications, if you have not heard anything within three weeks of initial contact then you have not been successful on this occasion
Your safety matters: CIS Security will never request any fee, payment, or financial contribution from candidates at any stage of the recruitment process. xrexnqw Any communication requesting payment in connection with an application, interview, or employment offer should be treated as fraudulent.
To be considered for an interview, please make sure your application is full in line with the job specs as found below.
The role will be to represent and be the public face of the building to our community. Ensuring brand integrity is core to the building along with delivering a high-quality operational management service to the occupiers. Be responsible for the delivery of all administrative tasks associated with the building including filing, document storage, minute taking and compiling reports.
To act as deputy and be the first point of contact for the building team and occupiers when the Building Manager is absent. Focus and motivate the onsite team to deliver the best experience in one of the premium UK office developments, in line with Savills 5 Es (Expect, Evolve, Engage, Experience and Environment) and RISE methodology.
Information:
Position: Assistant Building Manager – 18 Months Fixed Term Contract (possibility to extend to 24 months)
Location: London (EC3V)
Salary: £50,000 per annum
Hours: 50 hours per week
Shifts: Monday to Wednesday 0700 to 1700, Thursday & Friday 0900 to 1900
Job Requirements:
SIA Door Supervisor Licence required.
CCTV Licence (Preferred)
Must have proven management experience of at least 5 years, at a large multi skilled team of not less than 20 personnel.
Proven experience with raising call outs/Action via CAFM systems such as eLogbook's/Vantify
Experience managing and updating compliance systems such as Datastation or Meridian.
Managing service partner KPI's
IOSH Essential
A warm, welcoming, confident and friendly personality who has commercial, creative and operational ability to engage with and influence our customers
Attend Occupier meeting, minute and action where applicable
Understanding of ESG in the property management environment
Qualification of IOSH desirable but not essential.
Prior experience in a commercial property management & a customer-facing role.
Experience with budget management.
Ability to organise and motivate team of supervisors to guarantee optimum performance of the wider security team.
Excellent IT skills including Microsoft Word, Excel, PowerPoint, and Outlook
Ability to coordinate and provide strategic direction to an administrative back-office function.
Gravitas and Resilience to work through complex requirements.
The ability to compile and understand statistics and reports to a high strategic level.
Leadership and ability to follow plans through to completion.
To be well versed in Employment Law and maximising employee performance
Experience of security risk assessment, physical security planning
Presentation skills (ability to develop and deliver formal presentations)
Time management & Organisational skills
Excellent verbal & written communication skills, including report writing.
Attention to detail is imperative and auditing skills are an advantage.
Flexibility, reliability & being able to workdays / nights & weekends to suit the needs of the contract.
Good understanding of building maintenance and schedules
Job Responsibilities:
Management & Leadership
Drive the Building vision and values ensuring that they are fully integrated into all the property services.
Ensure a self – motivated and can-do attitude is promoted within the property team
Ensure a methodical, measured approach is promoted and encouraged throughout the team when resolving issues
Support the Operations Manager in maintaining the highest standards of service delivery encompassing innovation, sustainability and customer focus.
Support and ensure new people joining the team receive designated training and site inductions,
Manage and maintain the Site Operational Working Rosters. Amend and implement any changes as required daily.
Maintain effective communication, both verbal and written, always ensuring the customer is aware of all operational developments.
Carry out any tasks and report back as directed or instructed by the customer or CIS Management.
Attend meetings as requested by the customer and make representation at weekly site meetings.
Oversee the collation of Sickness / lateness records daily and update ready for performance related meetings and monthly reporting.
Manage, Record, and Deliver, Site Training as required to all colleagues in line with Customer / CIS requirements. Site training to be performed during weekdays wherever possible and the Site Training Matrix must be maintained and managed.
Service Partner Management
Ensure all building key service commitments related to the building are completed in line with company policy.
Develop and maintain a professional working relationship with all service partners. Join monthly KPI meetings with service partners, encouraging open discissions with the services partners on performance in an honest and professional way and underperformance is discussed and managed using the Savills process.
Have a basic understanding of the key technical, building, fabric, specialist stakeholders and supply chain to ensure faults or conflicts can be escalated and resolved in a timely manner
Escort contractors, insurance inspections, auditors where appropriate
Liaise and maintain good customer service relationships with site staff, visitors, customers and management team. To manage an effective working relationship with all, whilst representing the site and CIS-Security Ltd.
Focus on Team Building, training and development of staff from all site-based service partners.
Compliance
Good awareness of the property Health & Safety Policy ensuring it is communicated to all team members and building users effectively.
Responsible for updating compliance documents, ensuring upcoming compliance inspections/audits are scheduled, and documentation is collated and prepared for audits and risk assessment ahead of meeting.
Ensure that Health & Safety, emergency procedures and safe working practices are maintained and are areas of concern raised to Building Manager
Ensure checks conducted by suppliers or services partners are reviewed and uploaded to relevant systems
Ensure every incident and accident is fully recorded, reported (including to insurers) and investigated and any remedial measures diligently attended to, Building Manager to be informed throughout
Ensure completion of accident forms and upload records and related evidence to the Portal and insurance company notifications in accordance with Savills/CIS policy
Work with the Building Manager and technical team to achieve full compliance with statutory legislation and ensure all records are fully maintained and available for inspection
Effectively manage On Site Operations ensuring that all colleagues (internal and external) are working in line with Site Policies and Procedures.
ESG
Actively engage in ESG initiatives and drive the adoption of policies and procedures
Attend customer quarterly ESG meeting and present ESG Data tracker and action plan
Support the Building Manager to ensure the sustainability ESG agenda is fully embraced with the team and that they are fully aware of the drivers for change.
Promote ESG initiatives with occupiers and service partners
Work with the Building Manager to support events and community programmes; creating an annual planner in consultation with building users using the occupier management platform and occupier questionnaires.
Ensure ESG initiatives are the foundation of our operational delivery.
Financial
Assist with Budget Preparation: Support the Building Manager in preparing annual budgets by collating cost from Service partners.
Assist with creating annual service partner contract and purchase orders
Relationships
Develop and maintain a professional understanding and working relationship with appropriate occupier representative and all key stakeholders. Become the main point of contact when the Building Manager is unavailable or absent.
Assist the Building Manager with frequent and open communication and flow of information on relevant building issues to occupiers and key stakeholders.
Attend occupier meetings ensuring minutes and notes are documented to a high standard and actions are completed within a timely manner.
Communications
Lead in developing relationships with our customers, external stakeholders and customers.
Lead in managing communications with all occupiers and customers, to include but not be limited to:
Customer relationship practices
Online/digital media
Social media
The above is not an exhaustive list of duties, and you will be expected to perform different tasks as necessitated by your changing role.
Security Responsibilities:
Ensure all contract manning requirements are managed and met on a weekly basis; and arrange response cover as required in liaison with CIS Control Room. Manage and implement all requests for additional security cover and where necessary obtain only additional trained staff.
Ensure that all contractual requirements are fulfilled daily and maintain up to date records.
Demonstrate proactive management of the Security Team.
Provide relief / break cover for Security Officers if required.
Ensure all Logbooks and Registers are maintained in accordance with the Company and the Customer requirements.
Ensure the Assignment Instructions are maintained / in date and staff are fully aware of any changes to policies and procedures immediately.
Ensure that all security personnel under your management are fully acquainted with the Assignment Instructions, Emergency Procedures and any other instructions issued by CIS / Customer.
Set high personal standards for others to follow.
Maintain a good level of morale and discipline within the team taking into consideration their welfare.
Ensure that all staff are regularly briefed.
Liaise with the Customer and CIS Account Manager on all matters relating to the security of the premises, including, reporting on matters of discipline and welfare.
Ensure that an effective handover takes place at the end of the night shift with the
Site Manager: and, that all Keys, Equipment and Documentation are properly accounted for. This should be recorded in a separate log. Any discrepancies, faults or malfunctions should be immediately reported to the CIS Account Manager.
Communicate all matters in writing and verbally to all members of staff ensuring continuity.
Benefits
HSF Health care plan
HSF Perk Box – discounts & offers from cinema tickets to days out
Cycle to work scheme
Pay Advancement
Uniform – Tailored, storage bag & dry cleaned once a month
Biannual Corporate Events
First class training allowing you to develop your skills
A view for career development
Long service & Employee Recognition awards
CIS Security has been providing manned guarding services since 1972 and has developed into one of the most effective and reliable security companies in England. At CIS Security, we work as a team to deliver operational excellence and truly believe that the service we provide is unparalleled in the security industry. CIS is proud to be Armed Forces Covenant Approved!
At CIS Security Ltd, we don't just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our clients, and our community. CIS Security Ltd is proud to be an equal opportunity employer and value diversity. All employment is decided on the basis of qualifications, quality and business needs.
Due to the volume of applications, if you have not heard anything within three weeks of initial contact then you have not been successful on this occasion
Your safety matters: CIS Security will never request any fee, payment, or financial contribution from candidates at any stage of the recruitment process. xrexnqw Any communication requesting payment in connection with an application, interview, or employment offer should be treated as fraudulent.
Details
| Company | CIS Security Ltd |
| Location | Cornhill, City of London, United Kingdom |
| Type | FULL TIME |
| Niche | general |
| Experience | contract |