Care & Service Operations Lead — Remote + Unlimited PTO

United States Digital Space LLC · Lahore, Lahore District; Punjab, Pakistan

United States Digital Space LLC is seeking a Care & Service Operations Lead to drive operational excellence across customer and Captain support, ensuring SLA health and CSAT integrity while coordinating with Product, Tech, and vendor partners.

The role emphasizes end-to-end ownership, data-driven problem solving, and developing scalable SOPs and training across multi-vendor environments.