Customer Service Specialist

Job Title: Customer Service RepresentativeLocation (city, state): Gurnee, ILIndustry: ManufacturingPay: $23-26/hr on an open ended contracted basisBenefits: This position is eligible for medical, dental, vision, and 401(k)

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ResponsibilitiesEnter, process, and track a high volume of customer ordersHandle inbound and outbound customer and sales partner callsResolve order issues, service inquiries, and delivery concernsCommunicate professionally via phone and emailPartner with internal teams to meet customer needsMaintain account, pricing, and order data in internal systemsSupport daily shipment coordination and order follow-ups
Qualifications2+ years of full xzbcwsv cycle customer service experienceProven ability to close deals and grow existing accountsStrong phone presence and written communication skillsComfortable working in a fast-paced, metrics-driven sales environmentSelf-motivated, organized, and results-oriented