“Enrollment Manager / Head - Admissions & Enrollment”

Northfield International School · India

We are looking for a dynamic, result-oriented Enrollment Manager / Enrollment Head to lead the complete admissions and enrollment process at our school. The ideal candidate should have excellent parent engagement skills, strong communication abilities, a good understanding of the Cambridge International curriculum , and prior experience in an International School environment .Key Responsibilities

• Manage the end-to-end enrollment and admissions process , from initial enquiry to confirmed admission.
• Handle incoming admission leads through calls, emails, digital platforms, referrals, and walk-ins.
• Ensure timely and systematic lead follow-ups to improve enquiry-to-admission conversion.
• Conduct effective parent counselling to understand the child’s educational needs and clearly explain the school’s curriculum, philosophy, facilities, and offerings.
• Confidently explain the Cambridge International curriculum, learning approach, progression pathways, and key differences from other curricula to prospective parents.
• Conduct engaging and professional school tours for prospective parents and students.
• Ensure maximum conversion of walk-ins and enquiries into confirmed admissions .
• Respond promptly and professionally to parent queries related to curriculum, admissions, fee structure, facilities, transportation, school policies, and other admission-related matters.
• Build strong relationships with prospective parents throughout the admission journey.
• Maintain accurate records of enquiries, follow-ups, applications, admissions, and conversion status.
• Regularly track the admissions pipeline and follow up on pending applications and documentation.
• Coordinate with Academic, Finance, Administration, Transport, and other departments to provide parents with a smooth enrollment experience.
• Analyse enquiry sources, follow-up effectiveness, walk-in conversions, and overall enrollment performance.
• Support admission campaigns, open houses, parent interaction programmes, and other enrollment-related initiatives.

• Relevant experience in Admissions / Enrollment / Parent Relations , preferably in an International School .
• Prior experience in a Cambridge curriculum school will be highly preferred.
• Good understanding and awareness of the Cambridge International curriculum and educational approach .
• Ability to confidently explain the Cambridge curriculum and its benefits to prospective parents.
• Strong experience in lead management, follow-ups, and admission conversion .
• Excellent parent counselling and interpersonal skills .
• Excellent command of spoken and written English with strong language and presentation skills .
• Confident in conducting school tours and interacting with prospective parents.
• Strong follow-up skills with a result-oriented and conversion-focused approach .
• Professional, organised, approachable, and capable of handling parent queries patiently and effectively.
• Ability to manage multiple enquiries and follow-ups without losing track of prospective admissions.
• Familiarity with CRM, admission management systems, Excel, or similar tools will be an advantage.

Lead Management | Lead Follow-ups | Parent Counselling | School Tours | End-to-End Enrollment | Admissions Conversion | Parent Relationship Management | Handling Parent Queries | Walk-in Conversion | Communication Skills | Cambridge Curriculum Awareness | International School Experience | Admission Pipeline Management