EUC - Digital Workplace Architect - DEX

TRUGlobal · India

Location: Manyata Tech Park, Bengaluru | On-site, 5 days a week

Employment: Full-time

Experience: 18+ years

Shift: 12:00 PM–9:00 PM IST, Monday–Friday

Joining: Immediate

About the Role

We’re seeking a hands-on EUC Architect with strong traditional workplace architecture experience who has expanded into—or is transitioning toward—Digital Employee Experience (DEX).

You will own architecture direction, design standards, and technical governance for an enterprise workplace environment. Approximately 60% of the role focuses on DEX, automation, and transformation, with 40% dedicated to core EUC architecture and cross-tower integration.

Key Responsibilities

• Define EUC target-state architecture, technical roadmaps, design standards, and implementation guardrails.
• Lead architecture across Azure Virtual Desktop, Intune, SCCM/MECM, endpoint security, and identity integrations.
• Use endpoint analytics to improve device health, application performance, login experience, and service reliability.
• Drive proactive remediation, self-healing automation, and shift-left initiatives.
• Guide engineering teams, review solution designs, and lead complex technical escalations.
• Partner with customer stakeholders and security, network, cloud, and service operations teams.

Required Experience

• Minimum 15 years in IT infrastructure or workplace services, including significant EUC architecture responsibility.
• Proven ownership of enterprise architecture decisions and implementation assurance.
• Strong AVD and FSLogix expertise, including image management, scaling, access, and performance.
• Strong Intune and SCCM/MECM experience, including Autopilot, compliance, patching, co-management, and workload transitions.
• DEX platforms such as Nexthink, Lakeside, or ControlUp; Python; AWS WorkSpaces; Azure DevOps; and AI-assisted workplace operations.
• Experienced EUC architects with strong automation and endpoint improvement experience are encouraged to apply, even if their dedicated DEX platform experience is still developing.
• PowerShell automation skills and working knowledge of Microsoft Graph, Entra ID, and endpoint security.
• Experience using monitoring, endpoint analytics, or automation to deliver measurable improvements.
• Strong technical leadership, documentation, and stakeholder communication skills.

Please share your resume to saravana.k@truglobal.com submit an updated resume highlighting relevant architecture ownership, technical design decisions, automation initiatives, and project outcomes.