Sales Director

Karix · India

About the Role-

An experienced sales leader responsible for driving new logo acquisition (hunting) and expanding strategic enterprise accounts, while leading, coaching, and mentoring a team of Enterprise Sales Representatives. The role focuses on winning new business, accelerating revenue growth, driving account retention and expansion, and increasing CPaaS solution adoption through consultative selling and strong relationship engagement.

What You’d do?

• Responsible for driving sales of Karix’s CPaaS solutions across Large Enterprise cohort, primarily within the Western region, achieving revenue targets while ensuring deal quality in line with defined KPIs.
• Own the sales cycle/funnel from SQL (Sales Qualified Lead) stage which includes activities like but not limited to introducing Karix, positioning, presenting solutions, proposal, contracting, commercials negotiations till sales closure.
• Actively seek and enable new revenue opportunities
• Own end-to-end management of strategic enterprise accounts with focus on retention, growth, and customer satisfaction.
• Lead, coach, and mentor a team of Enterprise Sales Representatives to achieve sales targets
• Build and maintain strong, multi-level stakeholder relationships across business and technology teams.
• Drive revenue expansion through upsell and cross-sell of CPaaS solutions (SMS, WhatsApp, RCS, Voice, omni-channel).
• Identify and unlock new use cases within accounts to increase platform adoption and wallet share.
• Act as a trusted advisor, aligning solutions with client business goals and engagement KPIs.
• Own renewals and commercial discussions, ensuring high retention and long-term contracts.
• Monitor account health (usage trends, revenue, engagement) and proactively mitigate churn risks.
• Collaborate with internal teams (solutioning, product, support) for seamless delivery and issue resolution.

What You’d Have?

• Minimum 12-15 years of B2B sales experience, including experience leading or mentoring a sales team
• Strong leadership, mentoring, and coaching abilities.
• Experience working with senior-level decision-makers within large organizations.
• MBA or equivalent postgraduate qualification preferred
• Excellent written and spoken communication skills.
• Ability to present and sell with ease.
• Strong people skills.
• Experience in solution selling and able to cross sell products in large enterprises.
• Self-driven, with a genuine focus on solving customer problems and consistently exceeding revenue quotas.

Skills & Abilities-

• Excellent written and verbal communication skills (non-negotiable)
• Excellent command of MS Office Suite (Word, Excel, PowerPoint)
• Strong presentation and Excel skills; able to build PPTs, models, and ROI plans in Excel (mandatory)
• Experience in B2B solution selling (E-commerce, CRM, ERP, SaaS, OMS, Payment solutions)
• Experience in concept and software solution selling, with the ability to engage and influence client stakeholders
• Experience selling in the domestic market is an added advantage

Good to Have -

• Hands-on experience with CRM/prospecting tools such as Lusha and LinkedIn Sales Navigator.
• Eagerness to learn and understand technology.
• Able to handle RFPs and create proposals based on client requirements.
• Preferred professional background in B2B Channel Sales (Solutions) and/or Direct Solution Sales (E-commerce, Warehousing, Digital Marketing, CRM, ERP, etc.).
• An entrepreneurial mindset with a strong sense of ownership — genuinely solving customer problems and becoming a trusted advisor to customers is a big plus.

Why join us?

Impactful Work: Play a pivotal role in safeguarding Karix's assets, data, and reputation in the industry.

Tremendous Growth Opportunities : Be part of a rapidly growing company in the telecom and CPaaS space, with opportunities for professional development.

Innovative Environment : Work alongside a world-class team in a challenging and fun environment, where innovation is celebrated.

Karix is an equal opportunity employer . We champion diversity and are committed to creating an inclusive environment for all employees