Key Account Manager - Partnerships

OneNDF · New delhi, India

Location: Delhi NCR

Company: OneNDF

Experience: 1-3 years in lending, fintech, mortgages, real estate finance or channel management

Employment Type: Full-time

About the Role

We are looking for a relationship-driven Key Account Manager who enjoys meeting people, understanding financial requirements and taking ownership of loan cases from the first conversation to disbursement.

This is not a desk-only role. You will meet referral partners, channel partners and customers, help structure loan requirements and become their trusted Loan Desk at OneNDF.

If you can build strong relationships, understand lending and ensure that no case gets lost between follow-ups, documentation and lender coordination, this role is for you.

What You Will Do

Build and Manage Relationships

Meet referral partners, connectors, CAs, real estate professionals and other business associates.

Build strong, long-term relationships with existing partners and activate new business opportunities.

Conduct regular meetings to understand upcoming customer requirements.

Keep partners updated about suitable lender programs and financing solutions.

Become the first person partners call when they have a loan requirement.

Act as the Customer’s Loan Desk

Understand each customer’s funding requirement, financial profile and property details.

Help customers evaluate suitable products such as Home Loans, Loan Against Property, Balance Transfer and Top-up Loans.

Explain the loan process, eligibility requirements, timelines and documentation in a simple and transparent manner.

Coordinate document collection and ensure that cases are complete before being presented to lenders.

Keep customers informed throughout the journey so they never have to chase for an update.

Own the Case from Meeting to Disbursement

Work closely with OneNDF’s credit, operations and lender teams.

Identify the right lenders and help structure cases appropriately.

Track every case through login, credit assessment, sanction, documentation and disbursement.

Resolve queries and bottlenecks by coordinating with customers, partners and lenders.

Maintain accurate case updates and follow-ups in the CRM.

Identify opportunities for balance transfer, top-up and additional funding.

What We Are Looking For

3–6 years of experience in lending, banking, NBFCs, HFCs, fintech, mortgage distribution or financial services.

Strong understanding of Home Loans, LAP, Balance Transfer and secured lending.

Confidence in meeting partners and customers independently.

Excellent communication, relationship-management and follow-up skills.

Ability to understand financial requirements and convert conversations into actionable loan cases.

Strong ownership—you remain responsible for the relationship and the case until closure.

Comfortable using CRM systems, WhatsApp, email and digital tools.

Willingness to travel locally for partner and customer meetings.

You Will Be a Great Fit If You

Enjoy building relationships more than making transactional sales calls.

Can earn the confidence of business owners, professionals and referral partners.

Are organised, responsive and persistent without being pushy.

Can manage multiple cases while ensuring that every customer receives timely updates.

Believe that the right loan solution comes from understanding the customer—not merely forwarding documents to multiple lenders.

Why Join OneNDF?

Work with a growing digital lending platform focused on secured credit.

Access a wide network of banks, NBFCs and housing finance companies.

Handle meaningful, high-value customer relationships and loan transactions.

Work at the intersection of relationship management, credit intelligence and technology.

Build your own portfolio of partners while being supported by experienced credit and operations teams.

Grow into a larger role in key accounts, partnerships or business leadership.

Success in This Role Will Mean

Partners actively share quality opportunities with you.

Customers see you as their dependable Loan Desk.

Cases move faster because follow-ups, documentation and coordination are handled proactively.

Relationships continue beyond one transaction and generate repeat business and referrals.

Interested?

Send your CV along with a short note explaining:

The lending products you have handled.

The partner or customer relationships you have managed.

One loan case where you helped overcome a challenge and take it to closure.

Join OneNDF and become the person partners and customers trust to get their loan cases done.