Dry - Beverages, Sweets & Confectionery

METRO Pakistan (Pvt) Limited · Lahore, Pakistan

METRO opened its first cash & carry wholesale center in Pakistan in 2007 & expanded to 5 wholesale centers in a short span of 18 months. In July 2012 METRO and Makro-Habib combined their wholesale business in Pakistan marking the beginning of a long-term partnership to the mutual benefit of both companies. The merger allowed METRO and Makro-Habib to combine resources and gain the financial strength to lead and grow in a challenging environment and to gain synergies targeted to generate value for our customers and suppliers alike. Today the company is operating 10 wholesale centers in Lahore, Karachi, Multan, Islamabad & Faisalabad.

METRO Pakistan (Pvt) Limited is part of METRO GROUP’s sales division METRO Cash & Carry, the international leader in self-service wholesale. The company operates more than 750 stores in 25 countries in Europe, Asia and Africa and has a workforce of over 107,000 employees.

Job Description

• Report to the Customer Experiance Manager and assist in stock ordering and maintaining optimum stock levels in the department.
• Lead the team of Store Associates in mass merchandising, shelf management, stock management, and department cleanliness.
• Assist the FM in achieving departmental sales targets.
• Ensure the department is properly organized and ready before store opening.
• Ensure product presentation according to the Planogram.
• Follow all applicable SOPs.
• Maintain discipline and wear proper professional attire.
• Track product expiry dates during and after stock deliveries in coordination with Store Associates.
• Ensure effective stock and shelf management.
• Provide optimum customer service.
• Maintain 100% cleanliness of the department and shelves.
• Ensure 10% new customer development annually.
• Ensure 100% product shelf viability and reduce departmental shrinkage to the desired level.
• Ensure 100% cleaning compliance and minimize product expiries.
• Train and coach team members by identifying and discussing their strengths and weaknesses to meet operational standards.
• Coach and train team members on existing and new concepts, technologies, and functionalities to support the achievement of team objectives, enhance technical skills, and promote a positive attitude and individual growth.
• Address customer complaints to understand customer needs and expectations and propose appropriate solutions.

Qualifications

Graduation