IT Infrastructure Lead

Parwaaz Financial Services Limited · India

Parwaaz Financial Services Limited (PFSL) is seeking an IT Infrastructure Lead to own the availability, security, and compliance of PFSL’s IT infrastructure, spanning vendor-managed and in-house systems. The role monitors critical infrastructure, owns network operations, and acts as PFSL’s technical control point across managed service providers and internal operations.

Location

Onsite, Lahore, Pakistan

Department

Information Technology

Job Task

Major Responsibilities

Infrastructure Oversight

• Monitor and validate vendor-managed and PFSL-managed servers, cloud infrastructure, databases, and backups
• Run periodic performance audits and health checks on systems, network, and cloud
• Provide technical evaluation and specifications for IT infrastructure vendors; support Procurement in service-agreement negotiations and SLA definition

Database, Backup & DR

• Verify database performance reports and backup integrity/restorability as reported by the responsible team/partner
• Oversee DR drills and failover testing; validate results against the DR plan
• Maintain DR/BCP documentation and coordinate scheduling with the responsible team/partner

Logs & Audit

• Maintain and review network logs (firewall, endpoint, network devices)
• Review software and cloud logs maintained by the responsible team/partner for exceptions and technology compliance evidence
• Maintain audit trail and technology compliance evidence for network-layer activity

Network Security

• Own network security operations: firewall configuration, endpoint security, access controls
• Manage third-party penetration testing and remediation for the network layer (application/infrastructure security testing sits with the Information Security function)
• Coordinate with the Information Security Partner / Technical Information Security Manager on findings that cross into information security scope

Network

• Maintain the internal office network for secure, reliable connectivity
• Manage patch management and system/network upgrades

Governance & Reporting

• Develop and maintain IT policies, SOPs, and governance documentation for the infrastructure/network domain
• Report IT performance, risk, and compliance status to senior management
• Maintain documented incident response procedures for incidents

Eligibility Criteria

Education

• Bachelor’s or Master’s in Computer Science, IT, or related field
• 4–8 years in IT infrastructure management, network security, and vendor oversight
• Working knowledge of database management, backup/DR concepts, and network security operations
• Experience managing outsourced/managed service providers; exposure to financial-sector regulatory frameworks is a plus