Operations manager
TraceRT Services Private Limited · Hyderabad, India
FULL TIMEpermanent
Job Description
Job Description: Manager – Operations
Role Overview
We are seeking an experienced and highly driven Manager – Operations to lead and manage high-volume backend processes with a focus on efficiency, accuracy, and scalability. The role requires strong leadership skills, process orientation, and the ability to build and manage teams while ensuring smooth day-to-day operations.
Website:
Job Location: Hyderabad (Work From Office)
Job Type: Full-time
Experience: 3 to 5 Years
Offered CTC : up to 10 LPA
Key Responsibilities
Build, lead, and manage teams of 20–50 members across multiple functions.
Define, document, and implement SOPs, process maps, and KPIs.
Manage day-to-day backend operations with strict adherence to SLAs and quality metrics.
Prepare and review MIS, dashboards, and operational reports for management and clients.
Conduct root-cause analysis on operational issues and implement long-term corrective actions.
Partner with stakeholders and handle client escalations with professionalism.
Deliver results in high-pressure environments with strict targets and deadlines.
Desired Skills & Experience
3-5 years of proven experience in operations management.
Strong expertise in process definition, MIS/reporting, and KPI tracking.
Hands-on experience managing high-volume operations.
Excellent analytical skills with a problem-solving mindset.
Superior communication skills – both verbal and written.
Client handling and stakeholder management exposure.
Ability to thrive in fast-paced, high-pressure environments.
Preferred Industries / Departments
Application Processing
Backend Operations
Background Verification
Transaction Processing
Qualifications
Graduate/Postgraduate in Business Administration, Operations, or related fields.
Certification in Lean Six Sigma / Process Excellence (preferred, not mandatory).
What We Offer
An opportunity to lead large-scale operations and deliver high-impact outcomes.
An opportunity to be a part of India’s fastest-growing start-up in the field of Fraud-Risk and Due Diligence
A dynamic work environment with exposure to leading clients and industries.
A culture of innovation, collaboration, and performance.
Role Overview
We are seeking an experienced and highly driven Manager – Operations to lead and manage high-volume backend processes with a focus on efficiency, accuracy, and scalability. The role requires strong leadership skills, process orientation, and the ability to build and manage teams while ensuring smooth day-to-day operations.
Website:
Job Location: Hyderabad (Work From Office)
Job Type: Full-time
Experience: 3 to 5 Years
Offered CTC : up to 10 LPA
Key Responsibilities
Build, lead, and manage teams of 20–50 members across multiple functions.
Define, document, and implement SOPs, process maps, and KPIs.
Manage day-to-day backend operations with strict adherence to SLAs and quality metrics.
Prepare and review MIS, dashboards, and operational reports for management and clients.
Conduct root-cause analysis on operational issues and implement long-term corrective actions.
Partner with stakeholders and handle client escalations with professionalism.
Deliver results in high-pressure environments with strict targets and deadlines.
Desired Skills & Experience
3-5 years of proven experience in operations management.
Strong expertise in process definition, MIS/reporting, and KPI tracking.
Hands-on experience managing high-volume operations.
Excellent analytical skills with a problem-solving mindset.
Superior communication skills – both verbal and written.
Client handling and stakeholder management exposure.
Ability to thrive in fast-paced, high-pressure environments.
Preferred Industries / Departments
Application Processing
Backend Operations
Background Verification
Transaction Processing
Qualifications
Graduate/Postgraduate in Business Administration, Operations, or related fields.
Certification in Lean Six Sigma / Process Excellence (preferred, not mandatory).
What We Offer
An opportunity to lead large-scale operations and deliver high-impact outcomes.
An opportunity to be a part of India’s fastest-growing start-up in the field of Fraud-Risk and Due Diligence
A dynamic work environment with exposure to leading clients and industries.
A culture of innovation, collaboration, and performance.
Details
| Company | TraceRT Services Private Limited |
| Location | Hyderabad, India |
| Type | FULL TIME |
| Niche | general |
| Experience | permanent |